Service Agreement - Technical support (renewal) - for WS_FTP Server Premium Failover Option - 1 Year… and 2 more items

The Florida Department of Law Enforcement awarded contract C7E2BA for technical support services related to WS_FTP Server software products. The contract, effective August 31, 2026, through June 30, 2028, encompasses three separate service agreement renewals with a total contract value of $2,239.17. The line items include technical support for WS_FTP Server Premium Failover Option ($1,202.24), Progress Service Agreements technical support for WS_FTP Server Secure ($691.28), and Service Agreement technical support for WS_FTP Server Secure ($345.65), with all services provided on a one-year pay-in-advance basis.

The contract deliverables consist of software maintenance and technical support services for WS_FTP Server platforms, which facilitate secure file transfer capabilities for the Department of Law Enforcement's operations. These renewal agreements ensure continued access to vendor-provided technical assistance and support for the contracted software solutions throughout the performance period. The specific contractor identity and place of performance are not identified in the available contract documentation.