Tracks Annual License for software, including a Support Contract for 10 hours of support. Includes… and 1 more item

The Florida Fish and Wildlife Conservation Commission awarded contract C7BCF0 on July 29, 2026, for software licensing and support services. The contract encompasses an annual Tracks software license valued at $6,000.00, which provides access to all program modules, features, the mobile application, and the Tracks Application Programming Interface (API). The license includes ten hours of basic support services, online training resources through www.trackscommunity.com, and automatic program enhancements and updates throughout the contract term. The total contract value is $9,750.00, with a performance period extending from September 20, 2026, through September 19, 2027.

The award also includes an additional Tracks Annual Support Contract valued at $3,750.00, providing up to thirty basic support hours for help desk assistance, technical support, reporting requests, online training, custom report building, remote installation of program updates, and Tracks API projects. Additional support services are available for purchase in ten-hour increments beyond the included hours. The contract represents a comprehensive software and support solution designed to meet the Commission's operational and technical support requirements during the twelve-month performance period.