PowerEdge R410 Server - Serial: J2BVKN1 ParkView Support SLA: 5x9xNBD ParkView Automated Support… and 10 more items

The Florida Department of Health awarded contract C7925B effective July 1, 2026, through June 30, 2027, with a total contract value of $6,377.16. The contract covers information technology infrastructure support services for various Dell PowerEdge server models, including the R410, R420, R710, 1950, 2950, and 2950 series servers, as well as storage and backup solutions comprising a PowerVault TL2000 Tape Library with linear tape open (LTO-6) 2.5/6.25TB tape drives and a DD2200 Network File System/Common Internet File System (NFS/CIFS) storage array. The contract aggregates support across multiple equipment units totaling over 4,200 individual line items.

The deliverables consist primarily of parts, technical labor, and automated support services under various service level agreements. Support offerings include 5x9x next business day (NBD) and 7x24x4-hour response time service level agreements paired with standard ParkView automated support capabilities and technical advice and guidance services. The contract structure references multiple serial numbers and equipment configurations with corresponding support periods, indicating a comprehensive managed services engagement supporting the Department of Health's information technology infrastructure requirements across the contract period.