Assist staff with Apple Products located in the Turlington Building (3325 W. Gaines Street…

The Florida Department of Education has awarded contract C78C69 for technical support services related to Apple Products at the Turlington Building located at 3325 W. Gaines Street, Tallahassee, Florida. The contract runs from July 1, 2026, through June 30, 2027, with a total contract value of $2,235.00. The prime contractor will provide help desk-style coverage operating between 9:00 a.m. and 5:00 p.m. to support up to 50 Apple devices within the Department of Education facility.

The scope of services encompasses hardware installation, software installation, network configuration and connectivity verification, network drive and printer connectivity assurance, backup recommendations and consultation, warranty expediting assistance with Apple, and user training and consultation on Apple equipment and Department of Education applications. The contractor will provide labor services at a rate of $149.00 per hour for up to 15 hours. Notably, the contract excludes hardware and software repairs or replacement components. The line item reflects a quantity of 15 hours at $149.00 per hour, representing the contracted labor allocation for the specified period of performance.