MiSeq Silver Support Plan Includes full coverage for parts, labor, and travel; Reagent replacement… and 2 more items

The Florida Department of Health awarded a contract valued at $47,503.76 for a one-year period commencing July 3, 2026, and concluding July 2, 2027. The contract encompasses support plan coverage for two sequencing instruments: a MiSeq Silver Support Plan and a NextSeq 1000 Silver Support Plan. These support plans provide comprehensive maintenance and technical assistance, including full coverage for parts, labor, and travel; reagent replacement upon hardware failures; preventive maintenance; remote technical support available 18 hours per day, 5 days per week; two business day on-site response targets for select geographies; software and hardware update management; on-site applications support; discounts on advanced training; and remote monitoring capabilities.

The contract line items total $47,503.76, comprising $16,325.75 for the MiSeq Silver Support Plan (Asset Number M08887), $29,571.60 for the NextSeq 1000 Silver Support Plan (Asset Number VL00546), and $1,606.00 for a surcharge. Invoicing is structured as in-full advance payment for the 12-month contract term. The prime contractor information is not provided in the available documentation.