Cost Report Help Desk Support - School district personnel will have access to consultants during… and 1 more item

The Florida Department of Education awarded contract C785BF on July 1, 2026, for a one-year period concluding June 30, 2027, with a total contract value of $8,715.00. The contract provides Cost Report Help Desk Support services to school district personnel, offering consultant access during defined business hours of 9:00 a.m. to noon and 1:00 p.m. to 5:00 p.m., along with up to 48 hours of software support. This service is billed on a flat-rate basis in August and February, with two units procured at $2,520.00 per unit.

The contract also includes usage-dependent technical support services charged at $105.00 per unit hour, with 35 units authorized for consumption. These hourly services are billed only for actual hours utilized by the Department, providing flexible resource allocation for school district personnel requiring additional consultant assistance beyond the standard help desk support allocation. The combined service delivery model balances predictable fixed costs with variable usage-based expenses to support the Department's cost reporting and software management functions.