ACISS Software Support and Upgrade Services: Case Management, Arrest, Tips & Tasks, Fusion, P&E… and 1 more item

The Department of Financial Services, State of Florida, awarded a contract effective July 1, 2026, through June 30, 2027, for the provision of ACISS Software Support and Upgrade Services. The contract is valued at $53,268.00 and encompasses support and maintenance for a comprehensive case management system supporting multiple functional modules including Case Management, Arrest, Tips & Tasks, Fusion, Property & Evidence, Fire Investigation, Information Operations, and Uniform Crime Reporting/National Incident-Based Reporting System capabilities. The service delivery includes one dedicated training instance and one production instance configured to support 150 concurrent users.

The deliverables are structured across two line items corresponding to payment periods: the first line item covers invoices for July through December 2026, and the second covers invoices for January through June 2027. Each line item specifies a quantity of six units at a unit price of $4,439, structured to align with the monthly billing cycles throughout the 12-month service period. The contractor is responsible for ensuring continuous software support, maintenance, and upgrade services across all designated modules and instances throughout the contract term.