Call handler service/unlimited update plan/includes multi lingual (English, Spanish, Creole) voice…
Active State & local contract award Florida Awarded
- Contract number
- C7651B
- Awardee
- Not on record
- Contracting organization
- Department of Health
- Contract amount
- $6,400
Award facts
- Completion date
Award details come from facts.fldfs.com. Updated .
About this award
The Florida Department of Health awarded contract C7651B on July 1, 2026, for a one-year period concluding June 30, 2027. The total contract value is $6,400.00. The awarded prime contractor will provide call handler services supporting the Department's telecommunications infrastructure and customer service operations.
Under this contract, the prime contractor shall deliver an unlimited update plan encompassing multilingual voice prompts in English, Spanish, and Creole languages, on-hold messaging, holiday closure notifications, emergency update capabilities, call pattern analysis, and call flow optimization consulting services. These services are designed to enhance the Department's ability to manage incoming calls, communicate critical information to constituents, and optimize call center operational efficiency throughout the contract performance period.
Line items
| Item | Total |
|---|---|
| Call handler service/unlimited update plan/includes multi lingual (English, Spanish, Creole) voice prompts, on hold messages, all holiday closures, emergency updates, call pattern analysis, call flow optimization consulting | $6,400.00 |
Quick answers
How much is contract C7651B worth?
Its contract amount is $6,400.
Which organization awarded contract C7651B?
Department of Health in Florida awarded contract C7651B.
On GovTribe
See this award's full record
- Every line item and file
- The contract it was ordered under and its other orders
- Similar state and local awards and opportunities
- Ask GovTribe AI about this award