EOM Maintenance Renewal - 9x5 4 Hour Response - 12 Months - Bill Cycle: Prepay @ $4510.02… and 1 more item

The Florida Department of Revenue has awarded contract C738D8 for Enterprise Output Management (EOM) maintenance and support services. The contract, valued at $5,507.80, encompasses a 12-month period of performance commencing May 20, 2026, and concluding May 29, 2027. The deliverables include EOM maintenance renewal services with nine-by-five hour coverage and four-hour response time commitment, along with associated file management system upgrades and add-on functionality.

The contract comprises two distinct line items totaling $5,507.80. The first line item, valued at $4,510.02, covers EOM SFTP (Secure File Transfer Protocol) add-on services, DSS3130 file management EOM 13 Department Edition upgrade, and DSS2130 file management EOM 13 Enterprise Edition upgrade for the period May 20, 2026 through May 19, 2027. The second line item, valued at $997.78, provides DSS3130 file management EOM 13 Department Edition services for May 30, 2026 through May 29, 2027. Both line items are billed on a prepaid basis and represent renewal maintenance of existing systems supporting the Department's file management and output capabilities.