eAgent Justice XML Maintenance and Support TERM: (11/01/2025 10/31/2026) Includes : 1st Tier…

The Florida Department of Children and Families has awarded a contract (C60E0E) to Diverse Computing, Inc. for software licensing and support services related to the eAgent Justice XML Interface (eAgent JXI). The contract covers a one-year performance period from November 1, 2025, to October 31, 2026, with a total contract value of $8,441.31. The primary service involves maintaining the existing eAgent JXI Interface connection to the Florida Department of Law Enforcement's (FDLE) Florida Crime Information Center (FCIC) system.

The contract includes comprehensive support services such as first-tier server support, maintenance, bug fixes, product upgrades, and mandated updates for National Crime Information Center (NCIC), Nlets, and FCIC systems. Diverse Computing will provide live representative support Monday through Friday from 9:00 AM to 5:00 PM Eastern Standard Time. The single line item covers software licenses and ongoing technical support to ensure continued operational functionality of the eAgent JXI interface, with all services to be delivered directly by Diverse Computing, Inc.