The annual maintenance and support fee keeps your software agreement current. Maintenance… and 1 more item

The Florida Department of Children and Families awarded a contract (C5ED86) on August 10, 2025, with a performance period from August 10, 2025, to August 9, 2026. The contract, valued at $1,500.00, includes two primary line items: a Claim Master software with database connection and an Electronic Data Interchange (EDI) Exchange solution. The Claim Master line item, priced at $1,000.00, provides annual maintenance and support services, which encompass technical support via email, phone, and web channels, program updates, version changes, and license key management.

The contract's second line item involves an EDI Exchange solution, purchased concurrently with the Claim Master software. The contract specifies quantities of 1,000 units for the Claim Master and 500 units for the EDI Exchange, with a unit price of 1 for each. The maintenance and support fee ensures continued software agreement currency, with support contingent upon maintaining an up-to-date account. This state-level contract appears designed to support the Florida Department of Children and Families' technological infrastructure and data exchange capabilities.