Annual Language Line Services for Call Center

The Florida Department of Health has awarded a contract valued at $300,000 for the provision of Annual Language Line Services for Call Center operations. The contract, identified as C77823, became effective on July 1, 2026, and is scheduled for completion on June 30, 2027. The single line item specifies one annual service delivery for language interpretation and translation support services to support call center operations.

The contracted services are intended to facilitate multilingual communication capabilities within the Department of Health's call center infrastructure. These Language Line Services enable the department to provide interpretation assistance to callers requiring language support, ensuring accessibility and effective communication with constituents. The one-year performance period runs through June 30, 2027, with the contract representing a total commitment of $300,000 for the delivery of these annual services. The specific prime contractor name and detailed place of performance information are not identified in the provided contract documentation.