Requested Scope of Work: The selected Contractor will provide up to 120 hours of technical support…

The Florida Department of Environmental Protection awarded a technical support services contract (C792F2) valued at $15,000 with a performance period from July 1, 2026 through June 30, 2027. The contract provides up to 120 hours of technical support for the Protecting Florida Together (PFT) website at a rate of $125 per hour. The prime contractor will deliver services including content updates, feature and functionality enhancements using the Drupal platform, Water Body Identification (WBID) layer and Hydrologic Unit Code 8 (HUC8) alignment troubleshooting, updated Integrated Water Resource water quality data loading, Application Programming Interface (API) and Hypertext Markup Language (HTML) updates for the PFT Preference Center, and Keyhole Markup Language (KML) layer maintenance to support satellite imagery display on the water quality dashboard.

The contractor is obligated to respond to technical support requests and provide anticipated completion timelines within five business days of purchase order issuance. Deliverables include a 12-page monthly report documenting completed work, hours expended per request, and relevant process documentation. All project management, digital marketing processes, and supporting documentation shall be submitted to the Department. Payment will be rendered upon service completion, Department acceptance, and receipt of an itemized invoice, with partial payments permitted. The contractor is responsible for re-performing any work deemed unsatisfactory at no additional cost to the Department.