Call Center Services for FWC.

The Florida Fish and Wildlife Conservation Commission awarded a contract on July 1, 2026, for call center services with a contract value of $634,279.49. The contract period extends through June 30, 2027, representing a one-year performance cycle. The line item specification indicates a requirement for 634,279 call center service units at a unit price of $1.00 each, aggregating to the total contract amount.

The prime contractor will deliver comprehensive call center services to support Fish and Wildlife Conservation Commission operations throughout the contract performance period. While the specific prime contractor name is not provided in the source documentation, the services are to be rendered to a Florida state agency with statewide operational scope. The contract represents a standard annual procurement for customer service and inquiry handling capabilities supporting the Commission's mission-critical functions.