Purchase order for temporary employment staffing services for Background Screening (BGS)… and 1 more item

The Florida Department of Children and Families awarded contract 80111600-21-STC for temporary employment staffing services in support of Background Screening operations. The contract period runs from July 1, 2026 through June 30, 2027, with a total contract value of $464,940.00. Services are performed at the department's headquarters located at 2415 North Monroe Street, Suite 1176, Tallahassee, Florida 32303. The staffing services are categorized under Office and Administrative Support Worker classifications and include provision of ten temporary employees to support help desk operations.

The temporary staff assigned under this contract provide technical support to the Background Screening help desk call floor, where they answer customer inquiries and assist applicants regarding the status of employment applications, request updates, and address related employment questions. The contract encompasses two billing categories: standard hours billed at $22.68 per hour (approximately 17,500 billable hours) and overtime hours exceeding the 40-hour work week billed at $34.02 per hour (approximately 2,000 billable hours). Timesheet approval is managed by Matthew Hargreaves, Diane Harris, and Briggette Coleman, with Shelby Willis serving as the primary requester and payment contact.