Advanced Email Tracking - Annual Subscription Granicus - Part#: GOVM-GQA-AET-SUB Service Dates… and 2 more items

The Florida Department of Health has awarded a contract valued at $89,581.95 for software subscription services to be performed from July 1, 2026, through June 30, 2027. The contract encompasses three distinct software modules from Granicus, a government software solutions provider, procured through SHI International Corp. The contract includes Advanced Email Tracking ($1,592.43), a Customer Relationship Management Module for Records Request Management Enhanced ($73,888.58), and a Freedom of Information Act Module for Non-Enterprise deployments ($14,100.94).

These software subscriptions are designed to enhance the Department of Health's administrative and records management capabilities. The Customer Relationship Management Module represents the largest component of the contract value and enables streamlined processing of records requests, while the Freedom of Information Act Module facilitates compliance with public records disclosure obligations. The Advanced Email Tracking subscription provides supplementary functionality for email management. All services are annual subscriptions with a one-year performance period and will be delivered in accordance with the terms specified in SHI quote 27477096.