Milestone Care Plus - Technical support - for XProtect Expert - Base License - ESD - web support - 1… and 3 more items
Active State & local contract award Florida Awarded
- Contract number
- EP477037
- Awardee
- Not on record
- Contracting organization
- Department of Transportation
- Contract amount
- $43,972
Award facts
- Completion date
Award details come from facts.fldfs.com. Updated .
About this award
The Florida Department of Transportation has awarded a contract for Milestone technical support services, effective from November 30, 2025, to November 30, 2026. The contract, valued at $43,971.56, encompasses technical support for XProtect Expert software, including base license and device channel support with varying levels of service.
The contract includes two primary service tiers: Milestone Care Plus and Milestone Care Premium. The Care Plus offering provides web-based technical support for one base license and 700 device channels, while the Care Premium tier offers enhanced 24x7 phone consulting with a 1-hour response time for the same license and device configuration. Electronic Software Delivery (ESD) will be utilized for implementation, with all services covering the one-year contract period from November 30, 2025, to November 29, 2026.
Line items
| Item | Total |
|---|---|
| Milestone Care Plus - Technical support - for XProtect Expert - Base License - ESD - web support - 1 year Coverage Dates: 30-NOV-2025 - 29-NOV-2026 | $330.88 |
| Milestone Care Plus - Technical support - for XProtect Expert - 1 device channel - ESD -web support - 1 year Coverage Dates: 30-NOV-2025 - 29-NOV-2026 | $31,255.00 |
| Milestone Care Premium - Technical support -for XProtect Expert - Base License - ESD -phone consulting - 1 year - 24x7 - response time: 1 h Coverage Dates: 30-NOV-2025 - 29-NOV-2026 | $128.68 |
| Milestone Care Premium - Technical support -for XProtect Expert - 1 device channel - ESD - phone consulting - 1 year - 24x7 - response time: 1 h | $12,257.00 |
Quick answers
How much is contract EP477037 worth?
Its contract amount is $43,972.
Which organization awarded contract EP477037?
Department of Transportation in Florida awarded contract EP477037.
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