PLAN #2 FULL-SERVICE BUSINESS HOURS SERVICE AGREEMENT, EACH COVERAGE PLAN INCLUDES ALL TELEPHONE… and 1 more item

The Florida Department of Health awarded contract C72006 on April 20, 2026, for full-service business hours service agreements covering instrumentation maintenance and support. The contract encompasses two line items totaling $988, with an award completion date of June 30, 2026. The first line item provides Plan #2 Full-Service Business Hours Service Agreement coverage for unspecified instrumentation at a unit price of $7,164, with service coverage effective May 18, 2026, through May 17, 2027. The second line item provides identical Plan #2 Full-Service Business Hours Service Agreement coverage specifically for a Tempo Plate Reader at a unit price of $7,920, with service coverage effective April 26, 2026, through April 25, 2027.

Both service plans include comprehensive telephone support, all parts replacement, one annual preventive maintenance visit, and remote telediagnostics for troubleshooting with modem access capability. Coverage operates during standard business hours from 8:00 a.m. to 5:00 p.m., Monday through Friday, with labor time, travel time, and expenses included. The designated end users for both service agreements are Sandeep Shrestha, Monsumee Alam, and Darian Hansen. The prime contractor information is not provided in the available contract documentation.