Premier Plus EAC (N/A) Zendesk - Part#: NPN-ZENDE-PPEAC Contract Name: NASPO SOFTWARE VALUE ADDED… and 1 more item
Active State & local contract award Florida Awarded
- Contract number
- C77DDD
- Awardee
- Not on record
- Contracting organization
- Department of Health
- Contract amount
- $59,513
Award facts
- Completion date
Award details come from facts.fldfs.com. Updated .
About this award
The Florida Department of Health has awarded a contract for Zendesk software solutions under the NASPO Software Value Added Reseller (SVAR) agreement (Contract #CTR060028, Subcontract #43230000-23-NASPO-ACS). The contract, effective July 1, 2026, through June 30, 2027, has a total value of $59,513.46. The contract provides cloud-based customer service and engagement software delivered via electronic software delivery to support the Department's operations.
The contract encompasses two primary deliverables: one Premier Plus Enterprise Account license for Zendesk at $9,603.00 and forty-six Zendesk Suite Professional per-agent licenses at $1,085.01 each, totaling $49,910.46. The software is configured with the subdomain "flhealthsource" and will be operational throughout the contract period. This engagement leverages the GSA Schedule 70 procurement vehicle (FL|252-GSA Schedule 70|C77DDD) to provide customer support and service management capabilities to the Department.
Line items
| Item | Total |
|---|---|
| Premier Plus EAC (N/A) Zendesk - Part#: NPN-ZENDE-PPEAC Contract Name: NASPO SOFTWARE VALUE ADDED RESELLER (SVAR) Contract #: CTR060028 Subcontract #: 43230000-23-NASPO-ACS Serial #: Zendesk ID: 10233617, Subdomain: flhealthsource,10233617 Coverage Term: 7/1/2026 6/30/2027 Note: Software, ESD | $9,603.00 |
| Zendesk Suite - Professional (Per Agent) Zendesk - Part#: NPN-ZENDE-SUITEP Contract Name: NASPO SOFTWARE VALUE ADDED RESELLER (SVAR) Contract #: CTR060028 Subcontract #: 43230000-23-NASPO-ACS Serial #: Zendesk ID: 10233617, Subdomain: flhealthsource,10233617 Coverage Term: 7/1/2026 6/30/2027 Note:… | $49,910.46 |
Quick answers
How much is contract C77DDD worth?
Its contract amount is $59,513.
Which organization awarded contract C77DDD?
Department of Health in Florida awarded contract C77DDD.
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