Refugee Program - Case Coordination

Arizona Department of Economic Security (ADES), through its Division of Aging and Adult Services (DAAS), has awarded contract CTR078967 to Arizona Immigrant and Refugee Services (AIRS) for Refugee Resettlement Program (RRP) Case Coordination Services. The contract, effective from October 21, 2025, through September 30, 2026, covers service delivery in Maricopa and Pima Counties, with an estimated aggregate contract value of $8,000,000. The services are 100% federally funded by the Office of Refugee Resettlement (ORR) and target approximately 7,345 refugees in fiscal year 2026.

The contract encompasses comprehensive refugee support services, including English language training referrals, relocation adjustment support, transportation assistance, healthcare access, community education, and specialized support for unaccompanied minors. Key contract components include two primary budget allocations: $437,500 for Refugee Housing and $700,000 for Case Coordination. The contract mandates that a minimum of 60% of program funding be allocated to direct services staffing, with provisions for administrative cost allocations. The scope of work is designed to facilitate rapid economic self-sufficiency and effective resettlement for refugees, with a focus on those receiving cash assistance, unemployed individuals, and employed refugees requiring additional support to maintain employment.