Refugee Program - Case Coordination

The Arizona Department of Economic Security (ADES), specifically the Division of Aging and Adult Services (DAAS), has awarded contract CTR078967 to Arizona Immigrant and Refugee Services (AIRS) for Refugee Program Case Coordination services. The contract, valued at $8 million, will operate from October 1, 2025, to September 30, 2026, with focus on Local Resettlement Agencies (LRAs) in Maricopa and Pima Counties. The services are 100% federally funded through the Office of Refugee Resettlement (ORR) and aim to provide comprehensive support for refugee beneficiaries.

Primary services under the contract include case coordination, English language training referrals, relocation adjustment support, transportation assistance, and healthcare access. The program will prioritize newly arriving refugees, individuals receiving cash assistance, unemployed refugees, and employed refugees requiring support to maintain employment. The contract's objective is to facilitate rapid economic self-sufficiency and effective resettlement, addressing critical needs such as safety, well-being, housing, and economic integration for refugee populations in Arizona. Reimbursement will be based on actual allowable costs, not exceeding the service reimbursement ceiling specified in the Itemized Service Budget Attachment.