Microsoft enterprise technical support services
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- HC102817D0001
- Awardee
-
Microsoft Corporation UEI FMVPEWNJGLM1
- Awarding agency
-
Defense Information Systems Agency
Department of Defense
- Task orders
- 268 $2,573,050,667 obligated
Award facts
- Opportunity
-
- HC102816R0024 Solicitation number
- Microsoft Enterprise Technical Support Services - II Award Notice · Posted Dec 20, 2016
- Combined order value
-
- $2,667,843,790 Current, with exercised options
- $2,866,958,224 Potential, with all options
- Last date to order 98% complete
- IDV ceiling 86% used
- $2,990,500,000.00
- Maximum order
- $2,990,500,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 541512 Computer Systems Design Services
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Order Dependent (IDV only)
Award details come from SAM.gov/FPDS.
About this IDV
The Defense Information Systems Agency awarded an indefinite-delivery contract to Microsoft Corporation on December 21, 2016, for Microsoft Enterprise Technical Support Services (METSS-II), a single-award IDIQ with a ceiling of $2,990,500,000 and an ultimate completion date of December 20, 2026. No set-aside was used. The contract procures Microsoft Unified Support services, Microsoft Consulting Services, and related enterprise technical support across the federal defense enterprise.
Place of performance spans multiple locations, including domestic and overseas sites supporting Department of Defense commands and agencies worldwide.
Recent task-order activity issued under METSS-II demonstrates broad customer engagement across defense and subordinate commands. Notable recent orders include a $178.1 million delivery order to Naval Information Warfare Systems Command (June 2024) for Microsoft Consulting Services and unified support serving Program Executive Office Digital and Enterprise Services in San Diego, California; a $63.6 million delivery order to Army Cyber Command (April 2026) for Microsoft Unified Base and Additive Services at Fort Gordon, Georgia; a $54.7 million delivery order to Marine Corps (March 2026) for Microsoft Consulting Services and unified support at Quantico, Virginia; a $39.2 million delivery order to Air Force Defense Finance and Accounting Service (April 2024) for AFIN support at Maxwell Air Force Base, Alabama; and a $22 million delivery order to Air Mobility Command (May 2024) for USSOCOM and JSOC unified support services at Tampa, Florida. Additional orders span Defense Finance and Accounting Service ($1.33 million), Naval Supply Systems Command ($1 million), Army Corps of Engineers ($1.61 million for Azure cloud environment modernization), Missile Defense Agency ($1.79 million), and numerous Navy regional and command-level customers including Naval Cyber Defense Operations Command, Naval Information Warfare Systems Command, and Navy Installations Command at locations across Norfolk, Suffolk, Pearl Harbor, and Silverdale.
The base contract period runs through December 20, 2026, with the IDIQ now at ultimate completion. Delivery orders issued under METSS-II carry firm-fixed-price structures and performance periods extending into 2027 across customer commands. Microsoft self-performs substantially all labor on these delivery orders with minimal subcontractor engagement reported in Service Contract Inventory filings.
Task orders
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Latest 50 of 268 listed here. See the rest on GovTribe.
Transactions
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| Supplemental Agreement for work within scope | $0 | |
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| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $0 |
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Quick answers
Who was awarded contract HC102817D0001?
HC102817D0001 was awarded to Microsoft Corporation by Defense Information Systems Agency (Department of Defense) on December 21, 2016.
How much is contract HC102817D0001 worth?
Orders under HC102817D0001 have obligated $2,573,050,667. Their combined current value, with exercised options, is $2,667,843,790. Their combined potential value, with all options, is $2,866,958,224. HC102817D0001's own ceiling is $2,990,500,000. A single order can be worth up to $2,990,500,000.
How many orders have been placed under contract HC102817D0001?
268 orders have been placed under HC102817D0001, the latest on June 29, 2026.
Who can order from contract HC102817D0001?
HC102817D0001 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract HC102817D0001 competed?
The extent of competition for HC102817D0001 was not competed. The government received 1 offer.
On GovTribe
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