Contract to provide american sign language interpreters, communication access real-time translation (cart) and video relay interpreting (VRI)/video relay (VRS) services

Active Indefinite Delivery Contract Awarded Last action

Contract number
28321322D00060019
Awardee
Awarding agency
Task orders
17 $21,479,728 obligated

Award facts

Opportunity
Combined order value
$21,479,728 Current and potential, with all options
Last date to order 83% complete
Award type
Single award
Who can order
Only the awarding agency
Set-aside
Competitive 8(a)
Competition
Full and Open Competition after exclusion of sources · 6 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Social Security Administration awarded an indefinite-delivery contract to Fis-Das Interpreting Services on June 10, 2022, for American Sign Language interpreters, Communication Access Real-Time Translation (CART), and video relay interpreting and video relay services, under a competitive 8(a) set-aside, with a ceiling value of $19,252,470.36. This is a single-award IDIQ with an ultimate completion date of September 29, 2027.

Fis-Das Interpreting Services is a woman-owned small disadvantaged business based in Harpers Ferry, West Virginia. Place of performance includes Baltimore, Maryland and Charles Town, West Virginia, supporting SSA operations nationwide. The contract funds disability access and reasonable accommodations for deaf and hard of hearing federal employees and program participants across SSA facilities.

Since award, 17 task orders have been issued under this IDIQ totaling $21.5 million in combined potential value, ranging from individual accommodation assignments under $40,000 to multi-million-dollar annual rapid-response and daily-operations orders. Recent notable task orders include a $4.39 million delivery order issued September 25, 2026, for September 30, 2026 through September 29, 2027 performance in Baltimore, Maryland; a $4.30 million order issued September 25, 2025, also in Baltimore; and a $4.34 million no-set-aside order issued September 10, 2024, for September 30, 2024 through September 29, 2025 performance in Charles Town, West Virginia. Additional task orders support daily on-site interpreters at headquarters and regional locations, rapid-response work orders, and individual employee accommodations. Fis-Das self-performs all work with no subcontractor engagement.

Task orders

Task order Ordering agency Obligated Awarded
Task order to provide american sign language interpreters, communication access real-time translation (cart) and… 28321326FDS030161 Social Security Administration $4,385,086
This is a new task order to provide sign language interpreting services for 6 months from 9/30/2025 - 3/29/2026. 28321325FDS030159 Social Security Administration $4,303,449
This is a new task order from 9/30/2024 - 9/29/2025 for rapid response & DOS work orders 28321324FDS030171 Social Security Administration $4,343,115
This is a new task order for contract #28321322D00060019 for january 1, 2024, through september 29, 2024, for rapid… 28321324FDS030022 Social Security Administration $3,474,200
This is a new task order for varinder singh for 2 ASL interpreters needed as a reasonable accommodation. 28321323FDS030119 Social Security Administration $135,659
This is a new task order for kendra kleber for interpreter services needed as a reasonable accommodation 28321323FDS030115 Social Security Administration $106,168
This is a new task order for margaret odonnell for remote cart interpreter services needed as a reasonable accommodation 28321323FDS030116 Social Security Administration $106,168
This is a new task order to provide two american sign language interpreters needed as a reasonable accommodation for… 28321323FDS030053 Social Security Administration $197,635
This is a new task order to provide one remote cart writer needed as a reasonable accommodation for daniel rasheed in… 28321323FDS030031 Social Security Administration $259,109
This is a new task order to provide one american sign language interpreter needed as a reasonable accommodation for… 28321323FDS030033 Social Security Administration $121,919
This is a new task order for daily on-site (DOS) interpreters for HQ, wilkes barre locations, and an on-site contract… 28321323FDS030036 Social Security Administration $1,639,800
This is a new task order to provide one american sign language interpreter needed as a reasonable accommodation for… 28321323FDS030035 Social Security Administration $116,679
Task order to provide american sign language interpreter for the atlanta region IV. 28321322FDS030221 Social Security Administration $37,694
This is a new task order on contract #28321322D00060019 to provide an american sign language interpreter for the dallas… 28321322FDS030222 Social Security Administration $39,498
Task order to provide american sign language interpreters for remote communication access real-time translation… 28321322F61116004 Social Security Administration $84,073
Contract to provide american sign language interpreters to for daily on-site (DOS) interpreters for HQ and wilkes barre… 28321322FDS030213 Social Security Administration $546,600
Contract to provide american sign language interpreters to for operations essential rapid response contract solution… 28321322FDS030211 Social Security Administration $1,582,878
Show all 17

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00009 $0
Exercise an Option P00008 · The purpose of this modification is to exercise option year four with an updated rates, add virtual services, update agency specific clauses and to add an… $0
Other Administrative Action P00007 · The purpose of this modification is to make the following COR/acor changes. LEA puliti COR denise brown acor shawnte jordan acor $0
Exercise an Option P00006 · The purpose of this modification is to exercise option year 3 $0
Other Administrative Action P00005 $0
Other Administrative Action P00004 · The purpose of this modification is to update the COR and acor $0
Exercise an Option P00003 · The purpose of this modification is to exercise option year 2 $0
Other Administrative Action P00002 · The purpose of this modification is to add hellen savoy as alternate COR. $0
Exercise an Option P00001 · Contract to provide american sign language interpreters - modification to exercise option year 1 $0
Original award $0

Quick answers

Who was awarded contract 28321322D00060019?

28321322D00060019 was awarded to Fis-Das Interpreting Services by Social Security Administration on June 10, 2022.

How much is contract 28321322D00060019 worth?

Orders under 28321322D00060019 have obligated $21,479,728.

How many orders have been placed under contract 28321322D00060019?

17 orders have been placed under 28321322D00060019, the latest on September 25, 2026.

Who can order from contract 28321322D00060019?

28321322D00060019 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 28321322D00060019 competed?

The extent of competition for 28321322D00060019 was full and open competition after exclusion of sources. The government received 6 offers. It was set aside: Competitive 8(a).

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