Multimedia center (MMC) maintenance and support services.
Ended Indefinite Delivery Contract Awarded Last action
- Contract number
- 28321322D00060003
- Awardee
-
Tyto Athene, LLC UEI FUJBQFTWPPH6 Part of Arlington Capital Partners IV, L.P.
- Awarding agency
-
Social Security Administration
- Task orders
- 11 $6,006,121 obligated
Award facts
- Opportunity
-
- The purpose of this solicitation is to establish a Solicitation · 28321321R00000024 · Posted Mar 9, 2021
- Combined order value
- $6,877,114 Current and potential, with all options
- Last date to order 100% complete
- IDV ceiling 50% used
- $12,031,792.74
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 517919 All Other Telecommunications
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 3 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
Tyto Athene, LLC (doing business as Black Box Network Services) holds a single-award Indefinite Delivery Contract valued at $12.03 million with the Social Security Administration (SSA) for Multimedia Center (MMC) maintenance and support services. The contract, awarded on October 22, 2021, with an ultimate completion date of October 21, 2026, was not set aside for any particular business category and represents an unrestricted competitive award. The primary place of performance is Baltimore, Maryland, where Tyto Athene delivers comprehensive maintenance, technical support, and infrastructure services for the SSA's multimedia and video teleconferencing systems. The contract was solicited on March 9, 2021, with a due date of April 23, 2021, and encompasses the provision of on-site technical support engineers, preventive and corrective maintenance for multimedia centers and video teleconferencing systems, Move, Add, and Change (MAC) services for conference room reconfiguration and equipment procurement, and related technical services to sustain the agency's audiovisual and communications infrastructure.
Under this IDV, the SSA has issued multiple delivery orders exercising various service requirements, including annual maintenance contracts, technical support staffing augmentation, facility-specific audiovisual room construction, and equipment relocation projects. Notable task orders include a $1.73 million delivery order for Calendar Year 5 MMC maintenance and MAC services (awarded January 14, 2026), a $379,517 order for two additional Technical Support Experts supporting the Office of the Commissioners' audiovisual activities and Mikulski Auditorium operations (awarded March 29, 2024), a $74,897 small purchase delivery order for construction of an audio and video room in the SSA Office of Inspector General supply building (awarded September 11, 2025), and various historical task orders ranging from $85,431 to $1.78 million for maintenance, equipment refreshment, and technical support services. The cumulative delivery order activity demonstrates the SSA's continued reliance on Tyto Athene's specialized expertise in multimedia center operations, video teleconferencing infrastructure, and supporting communications technology critical to the agency's inter-office collaboration and public-facing operational capabilities.
Task orders
Show all 11
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $15,000 |
Show all 15
Quick answers
Who was awarded contract 28321322D00060003?
28321322D00060003 was awarded to Tyto Athene, LLC by Social Security Administration on October 22, 2021.
How much is contract 28321322D00060003 worth?
Orders under 28321322D00060003 have obligated $6,006,121. Their combined current value, with exercised options, is $6,877,114. 28321322D00060003's own ceiling is $12,031,793.
How many orders have been placed under contract 28321322D00060003?
11 orders have been placed under 28321322D00060003, the latest on January 14, 2026.
Who can order from contract 28321322D00060003?
28321322D00060003 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract 28321322D00060003 competed?
The extent of competition for 28321322D00060003 was full and open competition. The government received 3 offers.
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