Help desk and support services
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- 15BNAS21DRCA00103
- Awardee
-
V3Gate, LLC UEI J4KHM5JY79E3
- Awarding agency
-
Central Office
Bureau of Prisons, Department of Justice
- Task orders
- 6 $18,516,877 obligated
Award facts
- Opportunity
-
- 15BNAS21QRCA00103 Solicitation number
- Combined order value
- $18,516,877 Current and potential, with all options
- Last date to order 96% complete
- IDV ceiling 95% used
- $19,459,182.76
- Maximum order
- $1.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- Service-Disabled Veteran-Owned Small Business
- Competition
- Competed under SAP · 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
About this IDV
The federal government awarded a single-award IDIQ to V3Gate, LLC for help desk and support services with a contract ceiling of $19,459,182.76 on July 1, 2021. The contract is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), with V3Gate certified through October 13, 2027. Performance occurs in Colorado Springs, Colorado.
Work under this IDIQ comprises ongoing help desk support services, with Executive Order 14398 option extension language included. The contract extends through December 31, 2026.
Task orders issued under this IDIQ have been awarded annually beginning in April 2022. The most recent delivery order, issued July 1, 2026, covers a six-month option extension for FY26-FSA-CSAUS-ICONNECT help desk services at $2,034,549.92 firm fixed-price through contract completion. Prior year orders include the FY25-FSA-CSAUS-ICONNECT HELP DESK OY4 ($3,907,585.28, through June 30, 2026), FY24-FSA-CSAUS-ICONNECT HELP DESK OY3 ($3,771,719.36, through June 30, 2025), FY23-FSA-CSAUS-ICONNECT HELP DESK OY2 ($3,641,219.36, through June 30, 2024), and initial task orders for help desk and support services ($3,301,374.24 and $1,860,429.12). All delivery orders are firm fixed-price and performance is located in Colorado Springs, Colorado. The funding federal agency is identified as Central Office (civilian).
Task orders
| Task order | Ordering agency | Obligated | Awarded |
|---|---|---|---|
| FY26-FSA-csaus-iconnect help desk 6-month option extension | Central Office (BOP) | $2,034,550 | |
| FY25-FSA-csaus-iconnect help desk OY4 | Central Office (BOP) | $3,907,585 | |
| FY24-FSA-csaus-iconnect help desk OY3 | Central Office (BOP) | $3,771,719 | |
| FY23-FSA-csaus-iconnect help desk OY2 | Central Office (BOP) | $3,641,219 | |
| Help desk and support services 15BNAS21DRCA00103 executing OY1 | Central Office (BOP) | $3,301,374 | |
| Help desk and support services | Central Office (BOP) | $1,860,429 |
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Funding Only Action | -$520,535 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Change Order | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | -$1,514,185 | |
| Original award | $2,712,960 |
Show all 18
Quick answers
Who was awarded contract 15BNAS21DRCA00103?
15BNAS21DRCA00103 was awarded to V3Gate, LLC by Central Office (Bureau of Prisons) on July 1, 2021.
How much is contract 15BNAS21DRCA00103 worth?
Orders under 15BNAS21DRCA00103 have obligated $18,516,877. 15BNAS21DRCA00103's own ceiling is $19,459,183. A single order can be worth up to $1.
How many orders have been placed under contract 15BNAS21DRCA00103?
6 orders have been placed under 15BNAS21DRCA00103, the latest on July 1, 2026.
Who can order from contract 15BNAS21DRCA00103?
15BNAS21DRCA00103 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract 15BNAS21DRCA00103 competed?
The extent of competition for 15BNAS21DRCA00103 was competed under sap. The government received 1 offer. It was set aside: Service-Disabled Veteran-Owned Small Business.
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