The delaware children's museum will implement a customer relationship management (CRM) systems training program to improve data management and productivity across the institution

Active Project Grant Awarded Last action

Award ID
ME259985OMS26
Recipient
Awarding agency
Obligated
$99,345

Award facts

Assistance listing
45.301 Museums for America
Completion date 4% complete
Funding
  • $49,500.00 Federal
  • $49,845.00 Non-federal
Place of performance
Wilmington, DE 19801, USA

Award details come from USAspending.gov.

Description

As the agency reported it.

Staff will receive training from a consultant over the course of three years, providing guidance to individual staff on utilization of the customer relationship management software in the museum's everyday operations. The project will support the creation of a dynamic and updated standard operating procedures document to reflect current usage of the CRM and be adaptable to include any future software updates and capabilities. In this way, the staff training that takes place over the course of this project will be accessible and beneficial to staff for years into the future. Staff will use the software to generate reports to share information with the museum's board and further strategic planning activities. As a result of the project, staff will gain the knowledge and skills necessary to efficiently and strategically manage data, freeing up more time to focus on aspects of their jobs that directly support museum operations and growth, therefore increasing staff resilience and job satisfaction.

Quick answers

Who received award ME259985OMS26?

ME259985OMS26 was awarded to The Delaware Children's Museum, Inc. by Institute of Museum and Library Services (National Foundation on the Arts and Humanities) on September 1, 2026.

How much is award ME259985OMS26 worth?

$99,345 has been obligated on ME259985OMS26: $49,500 in federal funding and $49,845 in non-federal funding.

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