FY2026 Older Americans Act Title VII Ombudsman Services Award Summary

The Administration on Aging awarded $204,560 to the Georgia Department of Human Services (operating as Agent Services) under the Special Programs for the Aging, Title VII, Chapter 2, Long Term Care Ombudsman Services for Older Individuals program (CFDA 93.042) effective October 1, 2025 through September 30, 2027. This formula grant supports Georgia's Long-Term Care Ombudsman program, which investigates and resolves complaints made by or on behalf of residents in nursing homes and other institutional long-term care settings, including board and care facilities and assisted living communities. The ombudsman program delivers comprehensive advocacy services focused on protecting the health, safety, welfare, and rights of older individuals in these facilities.

The Georgia Department of Human Services administers ombudsman services through partnerships with regional area agencies on aging and local non-profit organizations to ensure localized service delivery statewide. Key services include identifying and investigating resident complaints, providing information to residents about long-term services and supports, representing resident interests before governmental agencies to secure remedies, and analyzing and recommending policy changes to improve long-term care quality and consumer protections at the facility, local, and state levels. As a non-competitive, statutorily allocated formula grant, this award is part of ongoing mandatory funding distributed annually to all state agencies on aging.