Salesforce customer relationship management (CRM) software and licenses integration and support services

Ended Purchase Order Awarded Last action

Contract number
N0018920PZ096
Awardee
Awarding agency
Obligated
$1,214,937

Award facts

Opportunity
  • N0018920QZ525 Solicitation number
Contract value 100% obligated
$1,214,937.36 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Navy SECNAV Criminal Investigative Service Quantico Secretary of the Navy, Department of Defense
Set-aside
8(a) Sole Source
Competition
Not Competed under SAP · 1 offer Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Anchorage, AK 99515, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00006 $0
Exercise an Option P00005 $161,560
Exercise an Option P00004 · Salesforce integration and support $208,677
Exercise an Option P00003 $152,840
Change Order P00002 $0
Exercise an Option P00001 $148,674
Original award $543,186

About this award

The Naval Criminal Investigative Service (NCIS) at Quantico awarded a $1.21 million firm fixed price purchase order to Katmai Management Services LLC for Salesforce Customer Relationship Management (CRM) software integration and support services. The contract, awarded September 29, 2020, with completion targeted for September 29, 2025, carries an 8(a) sole source set-aside designation. Katmai, an Alaskan Native Corporation-owned small disadvantaged business certified in the SBA 8(a) program and headquartered in Anchorage, Alaska, leveraged its position to secure this mission-critical technology solution for the defense agency. The work will be performed in Anchorage, Alaska.

Katmai subcontracted the core CRM support functions to Imagine Believe Realize LLC (IBR), a small business IT services and software engineering firm with extensive experience in enterprise-level database administration and customer support tools for federal agencies. IBR's subcontract, awarded September 30, 2020, focuses on supporting the NCIS CRM program implementation. This engagement aligns with Katmai's broader portfolio of significant indefinite delivery vehicle contracts across the Department of Defense, including substantial awards with the U.S. Marine Corps, Naval Information Warfare Systems Command, and Army Corps of Engineers, positioning the company as a key provider of specialized personnel and technology solutions to federal agencies.

Subawards

Subcontractor Amount Awarded
Imagine Believe Realize LLC SALESFORCE INTEGRATION AND SUPPORT Support NCIS CRM Program $553,572

Quick answers

Who was awarded contract N0018920PZ096?

N0018920PZ096 was awarded to Katmai Management Services LLC by Naval Supply Systems Command (Department of the Navy) on September 29, 2020.

How much is contract N0018920PZ096 worth?

The government has obligated $1,214,937 on N0018920PZ096.

Which agency awarded contract N0018920PZ096?

Naval Supply Systems Command (Department of the Navy) awarded N0018920PZ096, with funding from Navy SECNAV Criminal Investigative Service Quantico (Secretary of the Navy).

Was contract N0018920PZ096 competed?

The extent of competition for N0018920PZ096 was not competed under sap. The government received 1 offer. It was set aside: 8(a) Sole Source.

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