This is a firm fixed-price purchase order contract awarded by the U.S. Department of Agriculture Forest Service to TP Communications Inc./Apello, a small disadvantaged business, for $95,465.00. The contract is for a monthly answering service to support approximately 60-100 field employees working in remote locations across the Intermountain West region. The service will be responsible for daily after-hours check-in/check-out procedures, as well as coverage on weekends and holidays, to ensure the...
This is a firm fixed-price definitive contract awarded by the U.S. Department of State's Bureau of Western Hemisphere Affairs to Answerplus Inc., a Canadian company, to provide 24-hour telephone answering services for the U.S. Consulate General in Toronto, Canada. The contract has a base year from July 2025 to June 2026 with four one-year option periods, for a total potential value of $41,083.45. The services include handling non-emergency calls, transferring emergency calls, and maintaining...
The U.S. Peace Corps awarded a firm-fixed-price purchase order valued at $112,286.00 to Direct Interactions Inc., a small business, for Telephone Answering Service for the Office of Health Services (OHS). The contract has a period of performance through April 18, 2028. This requirement was solicited as a 100% small business set-aside under NAICS code 561421, "Telephone Answering Services." The original solicitation, Solicitation 1145PC23Q0136, was posted on March 21, 2023, with...
This is a firm fixed-price purchase order awarded by the U.S. Forest Service Research Service Rocky Mountain Research Station, a civilian agency, to TP Communications Inc. (doing business as Apello), a self-certified small disadvantaged business. The contract, valued at $17,190.40, is for an answering service to be responsible for after-hours check-in/check-out to maintain the safety of the agency's field crew. The contract has an ultimate completion date of August 31, 2025. This contract is not...
This is a firm-fixed-price purchase order contract awarded by the Drug Enforcement Administration (DEA), a civilian agency within the U.S. Department of Justice, to Map Communications Holdings, Inc. (doing business as Sound Telecom) for telephone answering services. The contract has a period of performance from January 1, 2025, through December 31, 2025, with a ceiling value of $3,095.21. This is not a set-aside contract. Map Communications Holdings, Inc. is a for-profit, Subchapter S...
This is a firm-fixed-price definitive contract awarded by the U.S. Forest Service Research Service Rocky Mountain Research Station (a civilian agency) to TP Communications Inc. (doing business as Apello) for a phone answering service for a field crew. The contract has a period of performance through December 31, 2025 and a ceiling value of $27,865.70. The contract was set aside and awarded to a self-certified small disadvantaged business. There is no information provided about any major...
The U.S. Army's Northeast Region, under the Department of Defense (DOD) - Army - Installation Management Command (IMCOM), awarded a $86,131.45 firm fixed-price Purchase Order to Telephone Answering Service Of Watertown, Inc., a woman-owned small business, for telephone answering services at Fort Drum, New York. The contract does not have a set-aside designation and has an ultimate completion date of February 11, 2024. The contractor primarily provides telephone answering services to the DOD -...
This is a definitive firm-fixed-price contract awarded by the Veterans Integrated Service Network 22 (VISN 22) of the U.S. Department of Veterans Affairs (VA) to Innovation At Work Inc., a service-disabled veteran-owned small business (SDVOSB). The contract is for on-site telephone operator services at the San Diego VA Healthcare System, valued at $2,499,402.54 over the base period of 12 months and four 12-month option periods. The original solicitation was a sources sought notice to identify...
<p>This federal contract award is for a telephone answering service in support of the Bird Banding Laboratory. The contract was awarded to Professional Telephone Services Inc., a HUBZone set-aside vendor, with a ceiling value of $100,000.00. The contract is a definitive, fixed-price level of effort contract with a period of performance ending on December 31, 2007. The contract was awarded by a U.S. government agency on July 16, 2007, and the place of performance is Walla Walla, Washington.</p>
This $78,996.01 firm fixed price purchase order contract was awarded by the U.S. Department of State's Bureau of European and Eurasian Affairs to Miscellaneous Foreign Awardees, a for-profit organization registered to do business with the federal government. The contract is for professional call answering services, with a period of performance through October 31, 2021. The award was not set aside for any specific business type. Miscellaneous Foreign Awardees has previously received federal...