Purchase Order IND80PO70005

This is a $59,134.44 firm-fixed-price purchase order contract awarded by the Mission and Installation Contracting Command (MICC), Joint Base Lewis-McChord, to Pro Call Center Inc., a Minority Owned, Economically Disadvantaged Women Small Owned Business. The contract is for an after-hours answering service package, including answering service and additional local phone calls, for the Department of Public Works (DPW) over a 5-year period from August 2023 to April 2028. The contract is a total...

The Drug Enforcement Administration (DEA) awarded a firm fixed-price purchase order to Answer Kansas City LTD (doing business as Answer K.C.) on January 1, 2026, for telephone answering services. The contract, valued at $2,508.00 with a completion date of December 31, 2026, will be performed at the contractor's location in Lenexa, Kansas. This award carries no small business set-aside designation. Answer Kansas City LTD, a self-certified small disadvantaged business and Subchapter S Corporation,...

<p>EPA Region 10 awarded a purchase order to Answering Service Care, LLC for emergency phone answering services with a ceiling value of $13,782.37, awarded April 1, 2015. The order carries a Total Small Business set-aside. Services are performed in Seattle, Washington. The purchase order closed out September 30, 2018, with deobligation of excess funds.</p>

Veterans Integrated Service Network 7 (VA) awarded a purchase order to Innovation At Work Inc., a service-disabled veteran-owned small business, for telephone answering services on May 1, 2025, with a ceiling value of $3,838,154.73. The order is set aside for service-disabled veteran-owned small businesses. Performance occurs in Decatur, Georgia. The requirement covers 24/7 switchboard operations at the Joseph Maxwell Cleland Atlanta VA Medical Center, including incoming and outgoing call...

The Department of Justice Offices Boards and Divisions US Attorney's Offices awarded a firm fixed price purchase order contract to Answerone Inc., doing business as Answer One, for telephone answering services. The contract, valued at $32,085.00, has a period of performance through October 31, 2020. Answerone Inc. is a self-certified small disadvantaged business that has provided similar services to the Department of Justice since 2003. The contract is not set aside for any particular...

The Department of Veterans Affairs, Veterans Integrated Service Network 2, awarded a purchase order to Association For Vision Rehabilitation And Employment, Inc. (doing business as Avre) for $544,444.08 on October 1, 2025, for switchboard operator services under a firm fixed price contract with a ceiling extending through September 30, 2030. Performance occurs at Wappingers Falls, New York. The order covers switchboard operations for VA medical center facilities and carries no set-aside...

The Department of Veterans Affairs Veterans Health Administration awarded a $545,023 firm fixed price purchase order to Career Management Associates of Iowa, LLC for switchboard operator services. The contract calls for one supervisor and one non-sighted operator available 24/7 to handle incoming calls and route callers at the Birmingham VA Medical Center in Alabama, as originally solicited. Historical monthly call volumes at the facility range from 45,000 to 65,000, with an abandonment rate...

The US Marshals Service MT issued a purchase order to Cerida Investment Corp for answering services with a ceiling value of $30,740.28, awarded October 1, 2022, for the period FY23-27. Performance occurs in Horsham, Pennsylvania. The order was issued under a Total Small Business set-aside solicitation posted August 25, 2022. Cerida Investment Corp conducts business as Answernet Network and provides answering and contact center services to federal customers. The pricing type is firm fixed price.

This firm fixed-price purchase order contract was awarded by the Bureau of Medicine and Surgery, a component of the U.S. Department of Defense, to Telemessaging Services Inc. (also known as Tasco), a non-profit organization, for the provision of after-hours telephone answering services. The contract has a ceiling value of $13,604.50 and a completion date of March 7, 2017. Tasco has a history of providing similar telephone support services to the Drug Enforcement Administration, with multiple...

The federal contract award with ID HS040203 was a firm fixed-price purchase order awarded to Answering Service Incorporated on December 6, 2004. The contract had a ceiling value of $10,987.75 and was not set aside. The ultimate completion date for the contract was September 30, 2007, and the place of performance was in Michigan, USA. Answering Service Incorporated is registered in the System for Award Management (SAM.gov), and their registration expires on December 6, 2006. This appears to be...