Purchase Order AID660O1600007

Award Date 5/4/16
Potential Completion Date 5/12/18
Potential Value $27K
Ultimate Awardee
Salesforce, Inc.
Federal Contract Vehicle
Set-Aside Type
No Set-Aside Used
Extent Competed
Competed under SAP
Major Defense Program
Not listed
Pricing Type
Firm Fixed Price
Place of Performance
Kinshasa, Democratic Republic of the Congo
Solicitation Procedures
Simplified Acquisition
Number Of Offers Received
2
Legislative Mandate
Not listed
National Interest Action
Not listed
Research Type
Not listed
Primary Consortia Member
Not listed
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LEADER IN CUSTOMER RELATIONSHIP MANAGEMENTS (CRM) SOFTWARE. IT HAS A STRONG PRESENCE IN KEY MARKETS, AND IS THE DEFAULT CHOICE FOR SHORTLISTS FOR B2B CUSTOMER SERVICE AND SUPPORT SOLUTIONS. THE SALESFORCE CUSTOMER PORTAL PROVIDES CUSTOMERS THE ABILITY TO TRACK THEIR OWN CASES, INCLUDES A SOCIAL NETWORKING PLUG-IN THAT ENABLES THE USER TO JOIN THE CONVERSATION ABOUT THEIR COMPANY ON SOCIAL NETWORKING WEBSITES, PROVIDES ANALYTICAL TOOLS AND OTHER SERVICES INCLUDING EMAIL ALERT, CHAT, GOOGLE SEARCH, AND ACCESS TO CUSTOMERS' ENTITLEMENT AND CONTRACTS.

Posted 5/4/16, 12:00 AM