This federal contract award is for TELEPHONE ANSWERING SERVICES provided by Answerplus Inc., a for-profit organization, to the U.S. Department of State Bureau of Western Hemisphere Affairs, a civilian agency. The contract has a ceiling value of $169,981.60 and is a definitive contract with a firm fixed price pricing type. The period of performance runs from the award date of July 15, 2021 through September 1, 2026. This award does not have a set-aside designation. Answerplus Inc. has received...
<p>This federal contract award is for a telephone answering service in support of the Bird Banding Laboratory. The contract was awarded to Professional Telephone Services Inc., a HUBZone set-aside vendor, with a ceiling value of $100,000.00. The contract is a definitive, fixed-price level of effort contract with a period of performance ending on December 31, 2007. The contract was awarded by a U.S. government agency on July 16, 2007, and the place of performance is Walla Walla, Washington.</p>
The Department of Veterans Affairs Veterans Health Administration awarded a $545,023 firm fixed price purchase order to Career Management Associates of Iowa, LLC for switchboard operator services. The contract calls for one supervisor and one non-sighted operator available 24/7 to handle incoming calls and route callers at the Birmingham VA Medical Center in Alabama, as originally solicited. Historical monthly call volumes at the facility range from 45,000 to 65,000, with an abandonment rate...
This is a firm fixed-price purchase order awarded by the U.S. Forest Service Research Service Rocky Mountain Research Station, a civilian agency, to TP Communications Inc. (doing business as Apello), a self-certified small disadvantaged business. The contract, valued at $17,190.40, is for an answering service to be responsible for after-hours check-in/check-out to maintain the safety of the agency's field crew. The contract has an ultimate completion date of August 31, 2025. This contract is not...
This is a federal contract awarded by the U.S. Department of Veterans Affairs (VA), Veterans Integrated Service Network 2, to the Association for Vision Rehabilitation and Employment, Inc. (doing business as Avre), a private non-profit organization registered as an AbilityOne Non Profit Agency. The contract is for switchboard operator services and has a ceiling value of $3,894,738.00. It is a definitive, firm fixed-price contract that was awarded on October 1, 2015 with a period of performance...
The Department of Justice's Drug Enforcement Administration (DEA) awarded a firm fixed-price purchase order to King Communications Inc., a woman-owned small business, to provide 24/7 telephone answering services for the DEA's Flint, Michigan office. The $1,300.60 contract, which runs through February 29, 2024, covers basic monthly telephone answering fees, estimated overage calls, callouts, and other costs related to providing an answering service outside of normal business hours. The contract...
This is a firm-fixed-price purchase order awarded by the U.S. Department of State's Bureau of Western Hemisphere Affairs to Miscellaneous Foreign Awardees, a for-profit organization registered in the System for Award Management (SAM). The contract, valued at $11,601.44, is for telephone services to be performed in Belize. The contract has no set-aside designation, indicating open competition. Miscellaneous Foreign Awardees is a subsidiary of Engie Services Zuid B.V. and provides a range of...
This is a firm-fixed-price definitive contract awarded by the U.S. Forest Service Research Service Rocky Mountain Research Station (a civilian agency) to TP Communications Inc. (doing business as Apello) for a phone answering service for a field crew. The contract has a period of performance through December 31, 2025 and a ceiling value of $27,865.70. The contract was set aside and awarded to a self-certified small disadvantaged business. There is no information provided about any major...
The Department of State Bureau of Information Resource Management (DOS BIRM) awarded a $3,000,000 firm fixed price delivery order contract to Team Ronco Incorporated, doing business as Ronco New England, to provide Avaya onsite maintenance and service requests from September 30, 2022 through March 31, 2023. The place of performance will be in Tonawanda, New York. This contract will likely provide maintenance and support services for Avaya telecommunications equipment utilized by the DOS BIRM...
This is a definitive contract awarded by the Pension Benefit Guaranty Corporation (PBGC), a civilian federal agency, to Bellsouth Telecommunications, LLC, a subsidiary of AT&T Inc. The contract, valued at $123,515.80, is for the provision of a wide range of telecommunications services to support PBGC operations, including voice, data, and network services. These services include local and long-distance telephone, commercial phone lines, Voice over IP, alarm lines, data circuits, dedicated...