Wages & investments intelligent/interactive voice assistant (IVA) natural voice solution covid-19
Ended Purchase Order Awarded Last action
- Contract number
- 2032H521P00026
- Awardee
-
Maximus Federal Services, Inc. UEI TREKW6J3QSF5 Part of Maximus Inc.
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $5,483,025
Award facts
- Contract value 26% obligated
-
- $16,638,100.40 Current, with exercised options
- $21,453,100.40 Potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 561421 Telephone Answering Services
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- Lanham-Seabrook, MD 20703, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
- National interest action
- Coronavirus COVID-19
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$2,000 | |
| Exercise an Option | $1,400,000 | |
| Exercise an Option | $1,605,000 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $370,025 | |
| Original award | $2,110,000 |
About this award
Maximus Federal Services, Inc. was awarded a $21.5 million firm fixed price purchase order by the Internal Revenue Service (IRS), an agency of the Department of the Treasury. The contract is for the delivery of an Intelligent/Interactive Voice Assistant (IVA) Natural Voice Solution to support COVID-19 response efforts. No subcontractors or set aside designations were identified. The IVA will provide taxpayers with a virtual assistant to obtain information related to wages, investments, and COVID-19 tax provisions through natural voice interaction. The performance period is from February 12, 2021 through November 12, 2021 in Lanham-Seabrook, Maryland. This type of virtual assistant technology aligns with the IRS's mission to provide American taxpayers top quality service by helping with tax account questions, and supporting economic recovery initiatives in response to the pandemic.
Quick answers
Who was awarded contract 2032H521P00026?
2032H521P00026 was awarded to Maximus Federal Services, Inc. by Internal Revenue Service (Department of the Treasury) on February 12, 2021.
How much is contract 2032H521P00026 worth?
The government has obligated $5,483,025 on 2032H521P00026. Its current value, with exercised options, is $16,638,100. Its potential value, with all options, is $21,453,100.
Was contract 2032H521P00026 competed?
The extent of competition for 2032H521P00026 was not competed. The government received 1 offer.
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