Taxpayer experience office customer experience metrics

Ended Purchase Order Awarded Last action

Contract number
2023H225P00134
Awardee
Awarding agency
Obligated
$9,977,052

Award facts

Contract value 100% obligated
$9,977,051.75 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
8(a) Sole Source
Competition
Not Available for Competition · 1 offer Only One Source
Pricing
Firm Fixed Price
Place of performance
Frederick, MD 21701, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00006 · Taxpayer experience office customer experience metrics. Closeout modification. $0
Funding Only Action P00005 · Taxpayer experience office customer experience metrics. Deobligation modification. -$7,129,468
Terminate for Convenience P00004 $0
Other Administrative Action P00003 · Taxpayer experience office customer experience metrics. The purpose of the modification is to update the description of the requirement. $0
Other Administrative Action P00002 · MOD P00002: change CO to elaine florence taxpayer experience office customer experience metrics base: 01/24/2025-01/23/2026 option year 1: 01/24/2026 -… $0
Other Administrative Action P00001 · MOD P00001: switch NAICS from 541611 to 541612 taxpayer experience office customer experience metrics base: 01/24/2025-01/23/2026 option year 1: 01/24/2026 -… $0
Original award $17,106,520

About this award

The Internal Revenue Service awarded a purchase order to ATI Government Solutions LLC, an SBA-certified 8(a) tribally-owned small business, on January 31, 2025, for Taxpayer Experience Office customer experience metrics support, with a ceiling value of $9,977,051.75 under an 8(a) sole source set-aside. Performance occurs in Frederick, Maryland. The base period runs January 24, 2025 through January 23, 2026, with one option year extending through January 23, 2027. ATI self-performed all work, reporting $10 million invoiced against 1.7 FTEs in FY2025 with no subcontractor engagement.

Quick answers

Who was awarded contract 2023H225P00134?

2023H225P00134 was awarded to ATI Government Solutions LLC by Internal Revenue Service (Department of the Treasury) on January 31, 2025.

How much is contract 2023H225P00134 worth?

The government has obligated $9,977,052 on 2023H225P00134.

Was contract 2023H225P00134 competed?

The extent of competition for 2023H225P00134 was not available for competition. The government received 1 offer. It was set aside: 8(a) Sole Source.

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