Purchase Order 1333MF24P0032
- Not listed
- The Department of Commerce's National Oceanic and Atmospheric Administration awarded a $53,000 firm fixed price purchase order to Metropolitan Communication Services, Inc. for an after hours answering service to support its Pre-Trip Notification System. As a total small business set-aside, this contract provides off-hours call handling for NOAA's program requiring vessel operators to alert the agency of impending voyages. Metropolitan Comm Services, a veteran-owned, subchapter S corporation,...
- The National Oceanic and Atmospheric Administration (NOAA) awarded a $526,564 firm fixed-price purchase order to Coastal Fishery Concepts for Marine Mammal Bycatch Fishery Liaison services. The contract, which commenced on September 18, 2024 and extends through September 17, 2029, includes a base period with four one-year option periods. This Total Small Business Set-Aside award supports NOAA's National Marine Fisheries Service Southeast Regional Office by establishing consistent two-way...
- NOAA Fisheries' Northeast Fisheries Science Center (NEFSC) awarded a delivery order to Space Metrics, Inc., a Washington, DC-based small disadvantaged business and SBA-certified 8(a) Program Participant, to provide administrative support services under a Total Small Business set-aside. The contract, valued at $3.25M and awarded on July 10, 2020, operates on a time and materials pricing structure. The award was recently extended, with the period of performance for Option Year Four extended...
- The National Oceanic and Atmospheric Administration (NOAA), through its National Marine Fisheries Service West Coast Region, awarded a $106.2K firm-fixed-price purchase order to New Orleans Teleport, Inc. (Calls Plus Division) for 24/7 marine mammal hotline answering services. The contract, effective April 1, 2026 through March 31, 2031, involves operating two separate hotlines—the West Coast Marine Mammal Stranding Network and the SOS-Whale Hotline—serving California, Oregon, and Washington....
- The U.S. Department of Commerce National Oceanic and Atmospheric Administration (NOAA) awarded a $44,100 firm fixed-price purchase order contract to New Orleans Teleport, Inc. Calls Plus Division, an Economically Disadvantaged Woman-Owned Small Business, to provide a hotline telephone answering service for the NOAA National Marine Fisheries Service Office of Law Enforcement. The contract has an ultimate completion date of August 31, 2024. This contract was set aside for Economically...
- The National Oceanic and Atmospheric Administration (NOAA) awarded a delivery order valued at approximately $1.95M to Saltwater Inc., a woman-owned small business headquartered in Anchorage, Alaska. This contract, designated as a set-aside for women-owned small businesses, provides communications program and product management support for NOAA's Fisheries Headquarters. The work will be performed in Silver Spring, Maryland, under a time-and-materials pricing structure with an ultimate...
- The National Oceanic and Atmospheric Administration (NOAA) awarded a delivery order to International Business Sales and Services Corp (Ibss) for administrative, clerical, and program support services at the Southeast Fisheries Science Center (SEFSC) located in Key Biscayne, Florida. This woman-owned small business set-aside contract, awarded on August 14, 2020, carries a ceiling value of $2.24 million and utilizes labor-hour pricing, with an ultimate completion date of August 14, 2023. The...
- The National Oceanic and Atmospheric Administration (NOAA) awarded a delivery order valued at $761,604 to Futurecom Technologies Inc., an SBA-certified Women-Owned Small Business, on December 31, 2023. The contract covers statistical analysis services with interactive voice response systems (IVRS) and will be performed in Silver Spring, Maryland, with an ultimate completion date of December 30, 2028. This delivery order was issued under the General Services Administration's Multiple Award...
- The National Oceanic and Atmospheric Administration (NOAA) awarded a definitive firm fixed price contract to M & B Fishing Corp, a small business, for Northeast and Mid-Atlantic Study Fleet Services supporting the Northeast Fisheries Science Center. Under this total small business set-aside contract, the awardee will provide vessels, equipment, and personnel to collect and transmit fishing data, support oceanographic data collection with real-time transmission capabilities, and gather...
- This firm-fixed-price purchase order was awarded by the National Oceanic and Atmospheric Administration (NOAA), a civilian agency, to Annice Marie Fisheries Inc., a small disadvantaged business, to provide study fleet data collection and reporting services for the Northeast Fisheries Science Center's cooperative research. The contract has a ceiling value of $41,206.69 and a period of performance through September 14, 2026. This award was a total small business set-aside and originated from a...
Metropolitan Communication Services, Inc., a veteran-owned small business based in Melbourne, Florida, was awarded a $57,000 firm fixed price purchase order by the National Oceanic and Atmospheric Administration (NOAA) on March 1, 2024, to provide call center services supporting the Gulf of Mexico Individual Fishing Quote programs and Reef Fish Landing Notifications for NOAA's Southeast Regional Office. This five-year contract, which exercises option years one and two and runs through February 28, 2029, is designated as a total small business set-aside. The company will handle an estimated 500,000 calls annually to assist fishermen with quota management and landing reporting while ensuring compliance with applicable fisheries regulations, with the place of performance in Melbourne, Florida. The requirement, originally solicited in December 2023 with evaluation criteria emphasizing technical approach, past performance, personnel qualifications, and pricing, sought experienced call center providers capable of maintaining accuracy rates exceeding 95% for high-volume fisheries management programs. Metropolitan Communication Services' selection demonstrates its established expertise in delivering specialized communication services to NOAA, building on previous contracts the company has secured for NOAA fisheries programs, including after-hours answering services and non-personal call center support.
Name | Description | Solicitation Number | FederalAgency | Type | PostedDate |
|---|---|---|---|---|---|
SERO Call Service for Gulf of Mexico IFQ | 1333MF24Q0002 | Department of Commerce National Oceanic and Atmospheric Administration | Solicitation 1/1 | 12/22/23, 5:15 PM |
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| P26002 | Exercise an Option | $11.4k | 2/22/26 | |
| P25001 | Exercise an Option | $11.4k | 2/25/25 | |
| Not listed | Not listed | $11.4k | 2/27/24 |