The Department of Agriculture Agricultural Research Service awarded a purchase order to Waters Technologies Corporation on February 23, 2026, for a Laboratory Device Service Plan on a Waters Acquity H-class UPLC Liquid Chromatograph-Mass Spectrometer System with a ceiling value of $88,910.78.
The one-year base period extends through February 22, 2031, with four one-year option periods, under firm fixed-price terms. Work is performed at the NEA Robert W. Holley Center for Agriculture in Ithaca, New York. The service plan covers performance maintenance visits, repairs, priority response, software and firmware upgrades, and support from OEM-trained and authorized engineers with a 72-hour service response commitment. Service Contract Labor Standards and Tompkins County prevailing wage requirements ($30.17 per hour minimum for Metrology Technicians, plus mandated fringe benefits) apply. The contractor must maintain at least four OEM-certified field service engineers available for on-site work, with all personnel required to remain under USDA escort while on location.