To incrementally fund pfsweb's FY2023 call center efforts

Ended Awarded Last action

Contract number
2031JG23F00004
Awardee
Awarding agency
Obligated
$11,509,887

Award facts

Contract value 100% obligated
$11,509,886.93 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Allen, TX 75013, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00004 · To purpose of this modification is to extend the period of performance to allow for invoice and payment for pfsweb's call center efforts $0
Other Administrative Action P00003 · To purpose of this modification is to change the COR to jennifer creque to allow for invoice and payment for pfsweb's call center efforts $0
Funding Only Action P00002 $508,335
Funding Only Action P00001 $4,462,400
Original award $6,539,152

About this award

This is a firm fixed-price delivery order awarded to Priority Fulfillment Services, Inc. (doing business as PFS Web), a subsidiary of Pfsweb Inc., by the United States Mint. The $11,509,886.93 contract is to incrementally fund PFS Web's fiscal year 2023 call center efforts in support of the Mint's numismatic retail program.

PFS Web holds a $573 million Indefinite Delivery Contract (IDC) with the United States Mint, which establishes the company as the exclusive provider of the agency's enterprise sales and marketing solution. Under this IDC, PFS Web has received multiple delivery orders totaling over $46 million for a range of e-commerce services, including order management, warehousing, customer service, and business intelligence.

The contract award does not have a set-aside designation, indicating that PFS Web competed for this work in an open market. The company's expertise in areas such as omnichannel sales, customer relationship management, order processing, and fulfillment has enabled it to secure a significant role in supporting the United States Mint's retail operations.

Quick answers

Who was awarded contract 2031JG23F00004?

2031JG23F00004 was awarded to Priority Fulfillment Services, Inc. by United States Mint (Department of the Treasury) on October 5, 2022.

How much is contract 2031JG23F00004 worth?

The government has obligated $11,509,887 on 2031JG23F00004.

Is contract 2031JG23F00004 an order under another contract?

Yes. 2031JG23F00004 is a delivery order under TMHQ13C0073, an indefinite delivery contract.

Was contract 2031JG23F00004 competed?

The extent of competition for 2031JG23F00004 was full and open competition.

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