Priority fulfillment services contract FY22 call center funding

Ended Awarded Last action

Contract number
2031JG22F00027
Awardee
Awarding agency
Obligated
$9,018,792

Award facts

Contract value 100% obligated
$9,018,791.65 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Allen, TX 75013, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00004 · The purpose of this modification is to DE-obligate funds in accordance with FY2024 open obligation report -$353,028
Funding Only Action P00003 $1,500,000
Other Administrative Action P00002 $0
Other Administrative Action P00001 · The purpose of this modification is to incrementally fund pfswebs call center efforts $4,392,160
Original award $3,479,660

About this award

The Department of the Treasury United States Mint awarded a $9,018,791.65 Firm Fixed Price Delivery Order to Priority Fulfillment Services, Inc. (PFS) for priority fulfillment services to support the Mint's call center operations in fiscal year 2022. This order is part of a larger $573 million, 10-year Indefinite Delivery contract that designates PFS as the exclusive provider of the Mint's enterprise sales and marketing solution. Under this contract, PFS provides a fully integrated e-commerce platform, order management, warehouse management, customer service, and business intelligence capabilities to run the Mint's numismatic retail program. The contract does not have a set-aside designation. As a prime contractor, PFS will leverage its expertise in areas such as order fulfillment, customer relationship management, and digital advertising to assist the Mint in executing its priority fulfillment needs through September 30, 2023.

Quick answers

Who was awarded contract 2031JG22F00027?

2031JG22F00027 was awarded to Priority Fulfillment Services, Inc. by United States Mint (Department of the Treasury) on October 22, 2021.

How much is contract 2031JG22F00027 worth?

The government has obligated $9,018,792 on 2031JG22F00027.

Is contract 2031JG22F00027 an order under another contract?

Yes. 2031JG22F00027 is a delivery order under TMHQ13C0073, an indefinite delivery contract.

Was contract 2031JG22F00027 competed?

The extent of competition for 2031JG22F00027 was full and open competition.

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