Delivery Order SP700013D0004-0002

The U.S. Office of Administrative Services Procurement Management Branch awarded a $120,320.16 firm fixed-price BPA call to Capgemini Government Solutions LLC for employee engagement support services under the Office of the Chief Financial Officer (OCFO). The contract, awarded on June 30, 2021, with a completion date of June 30, 2024, was issued under the Multiple Award Schedule (MAS) vehicle and carries no set-aside designation. Performance is to be conducted in West McLean, Virginia. This...

Creative Engagement Solutions LLC, a woman-owned small business, received a $583,227.72 firm fixed price delivery order from the Consumer Financial Protection Bureau for daily briefing and media monitoring services. This order was placed against the company's Multiple Award Schedule contract with GSA and has a designated set aside for woman-owned small businesses. The services will be provided in Arlington, Virginia through January 2026 and include daily news briefs and media analysis to support...

The Consumer Financial Protection Bureau awarded a closeout modification to Creative Engagement Solutions LLC, a woman-owned small business based in Arlington, Virginia, for news briefs and media analysis services. This firm fixed price delivery order, valued at $830,784.12, represents task order work issued against the company's General Services Administration Multiple Award Schedule contract. The award was made without a set-aside designation and carries an ultimate completion date of April...

Systems Integration, Inc., a minority-owned small disadvantaged business headquartered in Hyattsville, Maryland, was awarded a delivery order valued at $493,877 on April 4, 2022, for Contact Center as a Service (CAAS) solutions supporting the Export-Import Bank of the United States. The contract, which extends through December 31, 2026, was issued under the General Services Administration's Multiple Award Schedule and does not carry a set-aside designation. Work will be performed in...

The Consumer Financial Protection Bureau awarded a delivery order for event management logistical support to Ensemble Government Services, LLC, a SBA Certified 8(a) Program participant and minority-owned firm specializing in digital consulting and technology services. This Total Small Business set-aside contract carries a ceiling value of $341,178.16 and operates under a labor hours pricing model, with an ultimate completion date of September 24, 2026. The work will be performed in...

This is a firm fixed-price delivery order contract awarded by the Corporation for National and Community Service to Concentrix CVG Corporation, doing business as Convergys, for consolidated customer support services. The contract has a potential value of $18,695,945.72 and a completion date of August 14, 2023. It is not set aside for any specific business type. The contract is issued under the USA Contact Multichannel Contact Center Services Government-Wide Acquisition Contract (GWAC), which...

The General Services Administration's Federal Acquisition Service awarded an $8.17 million definitive contract to Enautics Group Inc. on March 1, 2023, for commercial marketing automation platform services using Oracle Eloqua. The contract, which runs through February 29, 2028, supports the National Marketing and Communication Division's digital engagement and marketing initiatives. The procurement was conducted without a set-aside designation and includes a one-year base period with two...

This federal contract award provides for the procurement of customer service consulting services from Customer Care Measurement & Consulting, L.L.C., a self-certified small disadvantaged business. The $9,700.00 firm fixed price purchase order was issued by the U.S. Customs and Border Protection (CBP), a civilian federal agency, and has a period of performance through September 30, 2018. The contract does not have a set-aside designation. As the contract is a purchase order rather than a...

This firm-fixed-price delivery order was awarded by the Corporation for National and Community Service Office of Procurement Services to Engaging Training Solutions, Inc., doing business as Engaging E-Learning Solutions, for the provision of electronic training modules. The contract has a potential value of $129,200.00 and a completion date of September 30, 2019. Engaging Training Solutions is an SBA certified 8(a) and HUBZone firm that provides a range of training services to federal customers,...

The Office of Personnel Management awarded a Contact Center as a Service (CCaaS) delivery order to Insight Public Sector, Inc., a leading IT solutions provider and subsidiary of Insight Enterprises, with a ceiling value of approximately $4.8 million and an ultimate completion date of July 18, 2026. This award, which represents an administrative continuance of the original Office of Personnel Management procurement that was transferred to the General Services Administration pursuant to...