The contractor shall provide a telephonic system for 9X5 24X7X365 technical support. This equates to nine (9) hours a day, five (5) days a week, local time for each ASC. The hotline support shall be…
Ended Awarded Last action
- Contract number
- 70SBUR20F00000068
- Awardee
-
Idemia Identity & Security USA LLC UEI X4MZYGMNUAE7
- Awarding agency
-
Citizen and Immigration Services
Department of Homeland Security
- Obligated
- $1,193,352
Award facts
- Contract value 100% obligated
- $1,193,352.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 334118 Computer Terminal and Other Computer Peripheral Equipment Manufacturing
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Billerica, MA 01821, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Original award | $1,193,352 |
About this award
The Department of Homeland Security's United States Citizenship and Immigration Services awarded a $1.2 million firm fixed price delivery order to Idemia Identity & Security USA LLC. Under the terms of the contract, Idemia will provide telephonic technical support services for USCIS, including a toll-free hotline available nine hours per day, five days per week, and 24/7/365 support for each of USCIS's asylum offices. The one-year base period of performance will take place in Billerica, Massachusetts and support the agency's mission of administering the nation's lawful immigration system. No subcontractors or additional context were indicated in the award information.
Description
The contractor shall provide a telephonic system for 9X5 24X7X365 technical support. This equates to nine (9) hours a day, five (5) days a week, local time for each ASC. The hotline support shall be via a toll-free number. The hotline shall suppor
Quick answers
Who was awarded contract 70SBUR20F00000068?
70SBUR20F00000068 was awarded to Idemia Identity & Security USA LLC by Citizen and Immigration Services (Department of Homeland Security) on February 17, 2020.
How much is contract 70SBUR20F00000068 worth?
The government has obligated $1,193,352 on 70SBUR20F00000068.
Is contract 70SBUR20F00000068 an order under another contract?
Yes. 70SBUR20F00000068 is a delivery order under HSSCCG15D00021, an indefinite delivery contract.
Was contract 70SBUR20F00000068 competed?
The extent of competition for 70SBUR20F00000068 was full and open competition.
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