Servicenow software as a service (saas) tool license subscription, maintenance and support. (renewal) 09/30/2024 - 09/29/2025

Active Awarded Last action

Contract number
70SBUR24F00000240
Awardee
Awarding agency
Obligated
$35,191,424

Award facts

Opportunity
  • 70SBUR24Q00000231 Solicitation number
Contract value 75% obligated
  • $35,191,423.61 Current, with exercised options
  • $46,969,896.91 Potential, with all options
Completion date 52% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
Competitive 8(a)
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20529, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00006 · The purpose of this modification is to amend and add funds to option period two for the renewal of brand name servicenow software as a service (saas) tool… $547,810
Exercise an Option P00005 · The purpose of this modification is to exercise option period two for the renewal of brand name servicenow software as a service (saas) tool license… $11,696,111
Other Administrative Action P00004 · The purpose of this action is to add far 52.222.90 (APR 2026)(DEV)to the servicenow software as a service (saas) tool license subscription, maintenance, and… $0
Other Administrative Action P00003 · The purpose of this action is to correct the funding string for clins 1014, 1015, and 1016 on the order for servicenow software as a service (saas) tool license… $0
Exercise an Option P00002 · The purpose of this action is to exercise option period one for servicenow software as a service (saas) tool license subscription, maintenance, and support. POP… $11,649,930
Other Administrative Action P00001 · The purpose of this action is to update the contracting officer on the order for servicenow software as a service (saas) tool license subscription, maintenance,… $0
Original award $11,297,572

About this award

The U.S. Citizenship and Immigration Services issued a delivery order to New TECH Solutions, Inc. on September 30, 2024, under the Chief Information Officer Commodities and Solutions (CIO-CS) GWAC for ServiceNow software-as-a-service tool license subscription, maintenance, and support renewal with a ceiling value of $46.97 million through September 29, 2028.

The order was issued under Competitive 8(a) set-aside. New TECH Solutions, Inc. is a Subcontinent Asian American-owned 8(a) small business. Place of performance is Washington, DC 20529. The order covers the renewal of ServiceNow SaaS licensing, maintenance, and support on a firm fixed-price basis.

Service Contract Inventory data for FY2025 shows $22.9 million invoiced against this award, with all hours self-performed by the prime and no subcontractor engagement reported.

Quick answers

Who was awarded contract 70SBUR24F00000240?

70SBUR24F00000240 was awarded to New TECH Solutions, Inc. by Citizen and Immigration Services (Department of Homeland Security) on September 30, 2024.

How much is contract 70SBUR24F00000240 worth?

The government has obligated $35,191,424 on 70SBUR24F00000240. Its potential value, with all options, is $46,969,897.

Is contract 70SBUR24F00000240 an order under another contract?

Yes. 70SBUR24F00000240 is a delivery order under HHSN316201500040W, a government wide acquisition contract (GWAC), on Chief Information Officer Commodities and Solutions (CIO-CS).

Was contract 70SBUR24F00000240 competed?

The extent of competition for 70SBUR24F00000240 was full and open competition. The government received 2 offers. It was set aside: Competitive 8(a).

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