Call center tier 1 support services
Ended Awarded Last action
- Contract number
- 70SBUR21F00000055
- Awardee
-
General Dynamics Information Technology, Inc. UEI SMNWM6HN79X5
- Awarding agency
-
Citizen and Immigration Services
Department of Homeland Security
- Obligated
- $11,953,895
Award facts
- Contract value 100% obligated
- $11,953,895.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541511 Custom Computer Programming Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Falls Church, VA 22042, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$3,092,704 | |
| Additional Work (new agreement, FAR part 6 applies) | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $15,046,599 |
About this award
This is a federal delivery order contract awarded by the U.S. Citizenship and Immigration Services (USCIS), a civilian agency, to General Dynamics Information Technology, Inc. (GDIT) for call center Tier 1 support services. The contract has a ceiling value of $11,953,895.00 and was awarded under the Multiple Award Schedule (MAS) contract vehicle. The contract was not set aside for any specific business type.
GDIT has subcontracted portions of the work to Epsilon Inc., a Service-Disabled Veteran-Owned Small Business, and Black Turtle Services, LLC. The contract requires the provision of call center support services from the Falls Church, Virginia location. GDIT is a large systems integrator and IT services provider that supports numerous federal agencies, including the Departments of Homeland Security, Veterans Affairs, Defense, Justice, and Health and Human Services.
Quick answers
Who was awarded contract 70SBUR21F00000055?
70SBUR21F00000055 was awarded to General Dynamics Information Technology, Inc. by Citizen and Immigration Services (Department of Homeland Security) on February 11, 2021.
How much is contract 70SBUR21F00000055 worth?
The government has obligated $11,953,895 on 70SBUR21F00000055.
Is contract 70SBUR21F00000055 an order under another contract?
Yes. 70SBUR21F00000055 is a delivery order under GS35F393CA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 70SBUR21F00000055 competed?
The extent of competition for 70SBUR21F00000055 was full and open competition. The government received 1 offer.
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