The contractor will provide a contact center under the GSA automated contact center solutions contracts for funeral services assistance to surviving family members of the covid-19 disasters.

Ended Awarded Last action

Contract number
70FB8021F00000016
Awardee
Awarding agency
Obligated
$229,750,988

Award facts

Opportunity
  • 70FB8021Q00000002 Solicitation number
Contract value 98% obligated
  • $229,750,988.25 Current, with exercised options
  • $233,986,529.29 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Federal Emergency Management Agency Department of Homeland Security
Set-aside
No set-aside
Competition
Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
Pricing
Time and Materials
Place of performance
Falls Church, VA 22042, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00021 · Final closeout $0
Funding Only Action P00020 · DE-obligation of excess funds. -$15,744,346
Funding Only Action P00019 · Deobligate funds. -$16,230,311
Exercise an Option P00018 · Final 60-days under far 52.217-8. $461,053
Exercise an Option P00017 · Fourth 30-day extension under far 52.217-8. $0
Other Administrative Action P00016 $12,321,187
Other Administrative Action P00015 · Funding modification -$12,321,187
Other Administrative Action P00014 · Third 30-days under far 52.217-8. $0
Other Administrative Action P00013 · Second 30 days under far 52.217-8. $0
Funding Only Action P00012 · Retroactive payment from 01/01/2023 to 02/14/2023. $0
Exercise an Option P00011 · Exercise far 52.217-8 option to extend services for up to 120 calendar days in 30-day increments. $0
Other Administrative Action P00010 · Acknowledgement of the gdit as the successor via a notation agreement. $0
Supplemental Agreement for work within scope P00009 · Funding increase in accordance with EO 14026 which raises the minimum wage to $15.00 per hour under far clause 52.222-55. $0
Funding Only Action P00008 · Deobligate excess funding under the base period of performance. -$48,527,499
Other Administrative Action P00007 · Incorporate EX 1426 and revised far clause 52.222-55. $0
Supplemental Agreement for work within scope P00006 · Covid-19 funeral assistance contractor support for call center. Exercise option 1 and increase the number of call center agents (in scope). $107,442,112
Other Administrative Action P00005 $0
Exercise an Option P00004 · Contact center support for texas severe winter storm - exercise option period 1 $5,742,000
Change Order P00003 · FEMA is increasing the number of full time employees and production hours by 100 percent in response to the american rescue plan act of 2021 signed on 11… $42,984,610
Supplemental Agreement for work within scope P00002 · FEMA is revising the performance work statement to clarify implementation of the intelligent voice agent (IVA) system. $0
Additional Work (new agreement, FAR part 6 applies) P00001 · The contractor will provide a contact center under this task order for disaster responses for texas severe winter storms DR-4586. $9,239,400
Original award $144,383,971
Show all 22

About this award

Written by GovTribe AI ·

This federal contract award was issued by the Federal Emergency Management Agency (FEMA), a civilian agency, to General Dynamics Information Technology, Inc. (GDIT) to provide a contact center under the GSA Automated Contact Center Solutions Contracts. The purpose is to assist surviving family members of the COVID-19 disasters with funeral services. The contract has a ceiling value of $233,986,529.29 and a performance period ending on August 14, 2023. No set-aside was used. GDIT is a large IT services company that frequently serves as a prime contractor and subcontractor on federal contracts. Key subcontractors include Titan Technologies, LLC, Incontact Inc., Apex Systems, LLC, Midtown Personnel Inc., and others that provide a range of products and services in support of the contact center operations.

Quick answers

Who was awarded contract 70FB8021F00000016?

70FB8021F00000016 was awarded to General Dynamics Information Technology, Inc. by FEMA Headquarters Office of the Chief Procurement Officer (Federal Emergency Management Agency) on February 15, 2021.

How much is contract 70FB8021F00000016 worth?

The government has obligated $229,750,988 on 70FB8021F00000016. Its potential value, with all options, is $233,986,529.

Which agency awarded contract 70FB8021F00000016?

FEMA Headquarters Office of the Chief Procurement Officer (Federal Emergency Management Agency) awarded 70FB8021F00000016, with funding from Federal Emergency Management Agency (Department of Homeland Security).

Is contract 70FB8021F00000016 an order under another contract?

Yes. 70FB8021F00000016 is a delivery order under GS35F393CA, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 70FB8021F00000016 competed?

The extent of competition for 70FB8021F00000016 was full and open competition. The government received 4 offers.

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