The tfcceis task order is to transition the existing tfcc services from the networx contract onto the EIS contract vehicle in a manner that will enable continuity of an enterprise network of toll free…

Active Awarded Last action

Contract number
2032H519F00641
Awardee
Awarding agency
Obligated
$291,727,782

Award facts

Contract value 53% obligated
  • $418,829,071.51 Current, with exercised options
  • $552,232,950.09 Potential, with all options
Completion date 54% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Fixed Price with Economic Price Adjustment
Place of performance
Lanham, MD 20706, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00100 $0
Exercise an Option P00099 $40,209,942
Funding Only Action P00098 -$5,276,881
Other Administrative Action P00097 $0
Funding Only Action P00096 $1,677,332
Funding Only Action P00095 -$9,441,302
Other Administrative Action P00094 $0
Funding Only Action P00093 $227,324
Other Administrative Action P00092 $0
Other Administrative Action P00091 $0
Other Administrative Action P00090 $0
Funding Only Action P00089 $1,075,000
Exercise an Option P00088 $51,807,012
Funding Only Action P00087 $5,400,000
Other Administrative Action P00086 -$26,916
Other Administrative Action P00085 $0
Other Administrative Action P00084 -$4,717,186
Other Administrative Action P00083 · Toll free contact center services enterprise infrastructure solutions. The purpose of this modification is to change the contracting officer listed in the… $0
Other Administrative Action P00082 · The purpose of this modification is to update the description to toll free contact center services enterprise infrastructure solutions. $0
Other Administrative Action P00081 · MOD. P00081 appoints a new admin. CO/CO of record. $0
Exercise an Option P00080 · MOD 80 is to exercise OY5 $51,486,575
Other Administrative Action P00079 · MOD 79 is an administrative modification to incorporate the task order ceiling value omitted at time of award. $0
Other Administrative Action P00078 · MOD 78 - tfcceis toll free usage- CB admin & tfcceis nuance license admin $0
Funding Only Action P00077 · MOD P00077 FY24 OY4 - o & m tfcceis verizon & FY24-LA-o & m_tfcceis $3,566,778
Supplemental Agreement for work within scope P00076 · MOD 76 for FY24-IRA-LA_tfcceis SOR 31 cces text $495,439
Funding Only Action P00075 -$1,449,660
Funding Only Action P00074 -$10,130,805
Other Administrative Action P00073 · MOD 73 for ribbon engineer, ribbon analytics software licenses, ramp upgrade, ramp install, ribbon SME $767,473
Other Administrative Action P00072 · The purpose of this administration modification is to: a. Correct the period of performance begin date in the procurement for public sector (PPS) system for… $0
Supplemental Agreement for work within scope P00071 · The purpose of the bilateral modification is to provide ribbon protect training for 12 IRS employees. $3,907
Supplemental Agreement for work within scope P00070 · The purpose of this bilateral MOD 70 is to update security assessment & authorization (SA & a) language from MOD 10 $0
Supplemental Agreement for work within scope P00069 · The purpose of this bilateral MOD is IRA-NH FY23 CSS - verizon (VB/callback). $3,999,000
Funding Only Action P00068 -$1,761,823
Exercise an Option P00067 · The purpose of this bilateral MOD is to exercise OY4 IAW far 52.217-9. $31,783,493
Supplemental Agreement for work within scope P00066 · The purpose of this bilateral MOD is to increase the total task order price and estimated ceiling for option period 3. This increase is needed to support the… $3,686,920
Other Administrative Action P00065 · The purpose of this admin MOD is to correct findings addressed and resolved with clin 1006B. $0
Funding Only Action P00064 -$436,343
Other Administrative Action P00063 $0
Other Administrative Action P00062 · The purpose of this unilateral admin modification is to incorporate findings addressed and resolved with mods 58 and 60. $0
Other Administrative Action P00061 · The purpose of this bilateral modification is to incorporate SOR # 25 FY23-o & m-appeals resolution line $27,988
Other Administrative Action P00060 · The purpose of this bilateral modification is to incorporate customer callback enterprise solution (cces) 73 additional applications SOR # 28 -$1,202,622
Funding Only Action P00059 · The purpose of this bilateral modification is an AUO deob for clin 2009E in the amount of $478,332.55. -$478,333
Supplemental Agreement for work within scope P00058 · The purpose of this bilateral modification is to realign funds from clin 3005D in the amount of $47,442.03 and clin 3009B in the amount of $27,262.55 to support… $0
Supplemental Agreement for work within scope P00057 · MOD P00057 - the purpose of this administrative modification is to update clin and labor rate for the ribbon dedicated engineer. -$752,936
Other Administrative Action P00056 · MOD P00056 the purpose of this administrative modification is to change the COR in section g.4.2 of the task order award. Correct the POP for cins 3005A, 3005B,… $0
Other Administrative Action P00055 · MOD P00055 the purpose of this administrative modification is to correct the period of performance for clins 2001D, 2001E, 2003B, and 2007B to reflect… $0
Other Administrative Action P00053 · MOD P00053 1. The purpose of this administrative modification is to correct the period of performance for clins 2001E and 2003B. $0
Other Administrative Action P00054 · MOD P00054 1. The purpose of this administrative modification is to correct the period of performance for clins 2001D and 2007B. $0
Other Administrative Action P00051 · Tfcceis $0
Supplemental Agreement for work within scope P00052 · MOD P00052 1. The purpose of this bilateral modification is to obligate funds in the amount of $1,200,000.00 from shopping cart 5000150618 using the new… $1,200,000
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About this award

The Internal Revenue Service issued a delivery order to Verizon Business Network Services LLC on September 26, 2019, under the GSA Enterprise Infrastructure Solutions (EIS) IDIQ for transition of toll-free contact center services from the Networx contract to EIS, with a ceiling value of $552.2 million.

EIS is a $50 billion GSA-administered multiple-award IDIQ supporting telecommunications and IT infrastructure services across federal agencies. The order transitions existing IRS toll-free services to the EIS vehicle while maintaining continuity of enterprise network operations. Place of performance is Lanham, Maryland. The order extends through September 25, 2032, with pricing structured as fixed price with economic price adjustment and rates incorporated for option periods 7 through 12.

Government-invoiced labor in FY2025 reached $47.9 million across 21.9 FTEs and 45,589 contractor hours, reflecting a rising blended government-paid hourly rate of $1,050.83. Verizon deployed three subcontractors accounting for 79 percent of contractor hours in FY2025. Invoiced revenue has trended upward from $6.5 million in FY2021 to $47.9 million in FY2025, with FTE and contractor-hour counts increasing from 4.5 FTEs and 9,354 hours in FY2021 to 21.9 FTEs and 45,589 hours in FY2025.

Description

The tfcceis task order is to transition the existing tfcc services from the networx contract onto the EIS contract vehicle in a manner that will enable continuity of an enterprise network of toll free services for the IRS.

Quick answers

Who was awarded contract 2032H519F00641?

2032H519F00641 was awarded to Verizon Business Network Services LLC by Internal Revenue Service (Department of the Treasury) on September 26, 2019.

How much is contract 2032H519F00641 worth?

The government has obligated $291,727,782 on 2032H519F00641. Its current value, with exercised options, is $418,829,072. Its potential value, with all options, is $552,232,950.

Is contract 2032H519F00641 an order under another contract?

Yes. 2032H519F00641 is a delivery order under GS00Q17NSD3009, an indefinite delivery contract, on Enterprise Infrastructure Solutions (EIS).

Was contract 2032H519F00641 competed?

The extent of competition for 2032H519F00641 was full and open competition. The government received 3 offers.

On GovTribe

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