EULT82000002 - contact center service (CCS) and toll-free service (TFS) - enterprise infrastructure solutions (EIS)
Active Awarded Last action
- Contract number
- HC101325FA860
- Awardee
-
Lumen Technologies Government Solutions, Inc. UEI LL22S1ELLY93
- Awarding agency
-
Defense Information Systems Agency
Department of Defense
- Obligated
- $1,501,242
Award facts
- Contract value 100% obligated
- $1,501,242.31 Current and potential, with all options
- Completion date 20% complete
- Current and potential, with all options
- Funding agency
- Naval Supply Systems Command Department of the Navy, Department of Defense
- NAICS code
- 517110 Wired Telecommunications Carriers
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
- Pricing
- Fixed Price with Economic Price Adjustment
- Place of performance
- San Diego, CA 92113, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | -$8,143 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $1,509,385 |
About this award
The Naval Supply Systems Command has awarded a delivery order valued at $1.5M to Lumen Technologies Government Solutions, Inc. for Contact Center Services (CCS) and Toll-Free Service (TFS) under the Enterprise Infrastructure Solutions (EIS) master contract. This delivery order, issued on May 19, 2025, will be performed in San Diego, California, with an ultimate completion date of July 30, 2032. The contract utilizes fixed-price pricing with economic price adjustment and carries no small business set-aside designation, reflecting Lumen's status as a large prime contractor. EIS is a $50B multiple-award indefinite delivery/indefinite quantity vehicle managed by the General Services Administration that provides advanced telecommunications and IT services across the federal government.
Lumen Technologies Government Solutions, Inc., a wholly owned subsidiary of Lumen Technologies, is a major telecommunications and IT services provider with over two decades of federal contracting experience. The company specializes in enterprise-scale network infrastructure and connectivity solutions for the Department of Defense and civilian federal agencies. Through EIS and its other primary vehicle—the Indo-Pacific Transport Services contract—Lumen delivers Ethernet transport, IP services, managed security services, voice services, and contact center solutions to numerous defense and civilian agencies. This delivery order for contact center and toll-free services expands Lumen's existing telecommunications support to Naval Supply Systems Command and demonstrates the company's continued role in delivering mission-critical communication infrastructure across the federal government.
Quick answers
Who was awarded contract HC101325FA860?
HC101325FA860 was awarded to Lumen Technologies Government Solutions, Inc. by Defense Information Systems Agency (Department of Defense) on May 19, 2025.
How much is contract HC101325FA860 worth?
The government has obligated $1,501,242 on HC101325FA860.
Which agency awarded contract HC101325FA860?
Defense Information Systems Agency (Department of Defense) awarded HC101325FA860, with funding from Naval Supply Systems Command (Department of the Navy).
Is contract HC101325FA860 an order under another contract?
Yes. HC101325FA860 is a delivery order under GS00Q17NSD3006, an indefinite delivery contract, on Enterprise Infrastructure Solutions (EIS).
Was contract HC101325FA860 competed?
The extent of competition for HC101325FA860 was full and open competition. The government received 4 offers.
On GovTribe
See this award's full record
- Every transaction and funding action
- The awardee's other awards and teaming partners
- Similar awards and recompete opportunities
- Ask GovTribe AI about this award