Customer experience management (CX)/voice of customer and insights (VOC) saas platform

Ended Awarded Last action

Contract number
75S20324F42001
Awardee
Awarding agency
Obligated
$499,955

Award facts

Opportunity
  • 283240674 Solicitation number
Contract value 100% obligated
$499,954.89 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Not Available for Competition Only One Source
Pricing
Firm Fixed Price
Place of performance
Anchorage, AK 99515, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00003 $0
Other Administrative Action P00002 $0
Other Administrative Action P00001 $0
Original award $499,955

About this award

The U.S. Substance Abuse and Mental Health Services Administration (SAMHSA) awarded a $499,954.89 firm-fixed-price delivery order contract to Katmai Management Services LLC, an Alaskan Native Corporation-owned small disadvantaged business, for a Customer Experience Management (CX)/Voice of Customer and Insights (VOC) Software-as-a-Service (SaaS) platform. The contract has an ultimate completion date of September 5, 2025. Katmai Management Services LLC is a versatile federal contractor certified in the SBA 8(a) program, with expertise spanning training, logistics, information technology, public health research, event planning, and specialized personnel support for both defense and civilian agencies. This award is not associated with a larger contract vehicle.

Quick answers

Who was awarded contract 75S20324F42001?

75S20324F42001 was awarded to Katmai Management Services LLC by Substance Abuse and Mental Health Services Administration (Department of Health and Human Services) on September 6, 2024.

How much is contract 75S20324F42001 worth?

The government has obligated $499,955 on 75S20324F42001.

Is contract 75S20324F42001 an order under another contract?

Yes. 75S20324F42001 is a delivery order under 75P00123D00007, an indefinite delivery contract.

Was contract 75S20324F42001 competed?

The extent of competition for 75S20324F42001 was not available for competition.

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