Emerging customer service analytics techniques

Ended Awarded Last action

Contract number
2032H821F00179
Awardee
Awarding agency
Obligated
$8,853,272

Award facts

Contract value 99% obligated
  • $8,853,271.97 Current, with exercised options
  • $8,921,116.57 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
NAICS code
541330 Engineering Services
Set-aside
No set-aside
Competition
Full and Open Competition after exclusion of sources · 4 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Potomac, MD 20854, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00004 -$33,915
Exercise an Option P00003 $3,007,224
Funding Only Action P00002 -$33,207
Exercise an Option P00001 $2,978,395
Original award $2,934,774

About this award

This is a $8,921,116.57 firm fixed-price delivery order awarded to ASR Analytics, LLC under the General Services Administration's (GSA) One Acquisition Solution for Integrated Services - Small Business (OASIS SB) contract vehicle. The order is for "Emerging Customer Service Analytics Techniques" and was placed by the Internal Revenue Service (IRS), a civilian agency. ASR Analytics is a leading provider of data analytics, research, IT, and consulting services to federal agencies. The award is not set aside for any small business category. ASR Analytics has held numerous prime contracts and subcontracts with the IRS, GSA, and the Council of the Inspectors General on Integrity and Efficiency (CIGIE), delivering a range of services including compliance analytics, taxpayer experience assessments, and pandemic oversight data services. This award leverages ASR Analytics' expertise in providing innovative data analytics solutions to support the IRS's customer service mission.

Quick answers

Who was awarded contract 2032H821F00179?

2032H821F00179 was awarded to ASR Analytics, LLC by Internal Revenue Service (Department of the Treasury) on September 30, 2021.

How much is contract 2032H821F00179 worth?

The government has obligated $8,853,272 on 2032H821F00179. Its potential value, with all options, is $8,921,117.

Is contract 2032H821F00179 an order under another contract?

Yes. 2032H821F00179 is a delivery order under 47QRAD20D1197, an indefinite delivery contract, on One Acquisition Solution for Integrated Services - Small Business (OASIS SB).

Was contract 2032H821F00179 competed?

The extent of competition for 2032H821F00179 was full and open competition after exclusion of sources. The government received 4 offers.

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