AudioCare System
Added: Aug 29, 2017 11:09 am This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6. This announcement constitutes the only solicitation: quotes are being requested and a written solicitation will not be issued. Solicitation number W91YTZ-17-T-0361 is issued as a Request for Quotation (RFQ). The solicitation document and incorporated provisions and clauses are those in effect tough Federal Acquisition Circular 2005-95 and Defense Federal Acquisition Supplement Publication (DPN) 20161222. This acquisition is issued on an SMALL BUSINESS SET-ASIDE, basis under NAICS code 511210 and size standard is $38.5M. All responsible sources may submit a quotation which shall be considered by the agency.The Government anticipates awarding a single award issued as Firm Fixed Price. This solicitation is for all supplies, materials, and training necessary for upgrades to add functionality to the existing Government owned AudioCare Modular System in the Information Management Division at Moncrief Army Health Clinic, Fort Jackson, SC.Quotes are due by 13 September 2017 at 12:00 pm EST. Questions must be submitted via email no later than 6 September 2017. Quotes and questions shall be submitted via email to valerie.j.deveaux.civ@mail.mil.SALIENT/FUNCTIONAL CHARACTERISTICS:Must be manufacturer certified trained technician to perform maintenance.AudioCare certification must be submitted with bid.ITEM NO. 0001 AudioCare System Software Modular The contractor shall provide all supplies, material and training necessary for AudioCare System upgrades including Software, Licenses, Maintenance, and software support. Base period of performance is 15 September 2017 - 14 September 2018.QTY: 1 UNIT: EACH UNIT PRICE: _______ TOTAL: __________ ITEM NO. 1001 AudioCare System Software Modular The contractor shall provide all supplies, material and training necessary for AudioCare System upgrades including Software, Licenses, Maintenance, and software support. Base period of performance is 15 September 2018 - 14 September 2019.QTY: 1 UNIT: EACH UNIT PRICE: _______TOTAL: __________ ITEM NO. 2001 AudioCare System Software Modular The contractor shall provide all supplies, material and training necessary for AudioCare System upgrades including Software, Licenses, Maintenance, and software support. Base period of performance is 15 September 2019 - 14 September 2020.QTY: 1 UNIT: EACH UNIT PRICE: _______TOTAL: __________ ITEM NO. 3001 AudioCare System Software Modular The contractor shall provide all supplies, material and training necessary for AudioCare System upgrades including Software, Licenses, Maintenance, and software support. Base period of performance is 15 September 2020 - 14 September 2021.QTY: 1 UNIT: EACH UNIT PRICE: _______TOTAL: __________ITEM NO. 4001 AudioCare System Software Modular The contractor shall provide all supplies, material and training necessary for AudioCare System upgrades including Software, Licenses, Maintenance, and software support. Base period of performance is 15 September 2021 - 14 September 2022.QTY: 1 UNIT: EACH UNIT PRICE: _______TOTAL: __________ BASE YEAR + OPTION YEARS TOTAL tiny_mce_marker_____________ Delivery AddressMoncrief Army Health ClinicBldg 4500 Stuart StreetFort Jackson, SC 29207SOLICITATION PROVISIONS52.212-1 -- INSTRUCTIONS TO OFFERORS -- COMMERCIAL ITEMS (APR 2014)Addendum to 52.212-1 (Local Provision (LP) 5004)Para (b) Submission of Offers: The following supplements this paragraph with respect to the information and documents required for submission in response to this solicitation.All responsible offerors must submit:- Technical Description of items being offered (see note)- Clin/Item Number Pricing (filled out)- Company's Dunn and Bradstreet number (DUNS)- CAGE code- Delivery Time - Company Contact Information, for evaluation purposes.- Fill out and return 52.212-3 Alt I (Registration in SAM can be substituted for FAR 52.212-3 Alt I. The information in SAM must be current and complete before an award can be made. Contractor shall not have any Active Exclusion Record in SAM.(m) The non-FAR Part 12 discretionary FAR, DFARS, AFARS, and MEDCOM provisions included herein are incorporated into this solicitation either by reference or in full text. If incorporated by reference, see provision 52.252-1 for locations where full text can be obtained.(End of Provision)52.203-2 -- CERTIFICATE OF INDEPENDENT PRICE DETERMINATION (APR 1985) 52.203-11 - CERTIFICATION AND DISCLOSURE REGARDING PAYMENTS TO INFLUENCE CERTAIN FEDERAL TRANSACTIONS (SEP 2007)52.204-5 -- WOMEN-OWNED BUSINESS OTHER THAN SMALL BUSINESS (OCT 2014)52.214-34 - SUBMISSION OF OFFERS IN THE ENGLISH LANGUAGE (APR 1991)52.222-56 - CERTIFICATION REGARDING TRAFFICKING IN PERSONS COMPLIANCE PLAN (MAR 2015)52.225-25 -- PROHIBITION ON ENGAGING IN SANCTIONED ACTIVITIES RELATING TO IRAN-CERTIFICATION (OCT 2015)252.222-7007 -- REPRESENTATION REGARDING COMBATING TRAFFICKING IN PERSONS (JAN 2015) 52.209-2 -- PROHIBITION ON CONTRACTING WITH INVERTED DOMESTIC CORPORATIONS - REPRESENTATIONS (NOV 2015)52.209-11 - REPRESENTATION BY CORPORATIONS REGARDING DELINQUENT TAX LIABILITY OR A FELONY CONVICTION UNDER ANY FEDERAL LAW (FEB 2016)52.209-12 - CERTIFICATION REGARDING TAX MATTERS (FEB 2016)52.215-20 -- REQUIREMENTS FOR CERTIFIED COST OR PRICING DATA AND DATA OTHER THAN CERTIFIED COST OR PRICING DATA (OCT 2010)ALTERNATE IV (OCT 2010) (b) Submission of other than certified cost or pricing data may be requested by the Contracting Officer.52.216-1 -- TYPE OF CONTRACT (APR 1984) Firm Fixed Price52.233-2 -- SERVICE OF PROTEST (SEP 2006)Southern Reg Contr Office, 3551 Roger Brook Dr, Bldg 3600, Ft Sam Houston, TX 73234-6200.52.252-1 -- SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998); http://farsite.hill.af.mil/52.252-5 -- AUTHORIZED DEVIATIONS IN PROVISIONS (APR 1984) (Insert "DoD FAR Supplement (48 CFR Chapter 2)" in paragraph (b))252.203-7005 -- REPRESENTATION RELATING TO COMPENSATION OF FORMER DOD OFFICIALS (NOV 2011) 252.204-7004 - ALTERNATE A, SYSTEM FOR AWARD MANAGEMENT (FEB 2014)252.204-7008 - COMPLIANCE WITH SAFEGUARDING COVERED DEFENSE INFORMATION CONTROLS (DEVIATION 2016-O0001)(OCT 2015)252.204-7011 -- ALTERNATIVE LINE-ITEM STRUCTURE (SEP 2011) (See Clins)252.213-7000 -- NOTICE TO PROSPECTIVE SUPPLIERS ON USE OF PAST PEFORMANCE INFORMATION RETRIEVAL SYSTEM - STATISTICAL REPORTING IN PAST PERFORMANCE EVALUATIONS (JUN 2015)252.215-7007 -- NOTICE OF INTENT TO RESOLICIT (JUN 2012) 252.215-7008 -- ONLY ONE OFFER (OCT 2013)252.222-7007 - REPRESENTATION REGARDING COMBATING TRAFFICKING IN PERSONS (JAN 2015)252.225-7050 -- DISCLOSURE OF OWNERSHIP OR CONTROL BY THE GOVERNMENT OF A COUNTRY THAT IS A STATE SPONSOR OF TERRORISM (DEC 2014) 252.247-7022 -- REPRESENTATION OF EXTENT OF TRANSPORTATION BY SEA (AUG 1992)52.212-2 -- EVALUATION -- COMMERCIAL ITEMS (OCT 2014)(End of Addendum to 52.212-1)52.212-2 -- EVALUATION -- COMMERCIAL ITEMS (OCT 2014)HCAA Local Clause 5005 (LPTA)Addendum to 52.212-2Award will be made using the lowest price technically acceptable (LPTA) source selection process. Award will be made to the responsible offeror on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-cost factors. Award may be made without discussions with offerors (except communications conducted for the purpose of minor clarification). Therefore, each initial offer should contain the offeror's best terms from a technical and price standpoint. However, the Government reserves the right to conduct discussions if it is later determined by the contracting officer to be necessary.Paragraph (a) is hereby replaced with the following:(a) The Government will issue an order resulting from this solicitation to the responsible contractor whose quote, conforming to the solicitation, is Lowest Priced, Technically Acceptable (LPTA). Award will be on an all or none basis.(i) Price: Prices will be reviewed to determine reasonableness based on market research.(ii) Provide all requested information in Addendum 52.212-11. The following adjectival ratings will be used in evaluating the offeror's written technical proposal:Acceptable - Offer clearly meets the minimum requirements of the solicitation.Unacceptable - Offer does not clearly meet the minimum requirements of the solicitation.(End of Addendum to 52.212-2)52.212-3 -- OFFEROR REPRESENTATIONS AND CERTIFICATIONS -- COMMERCIAL ITEMS (MAR 2015) ALTERNATE I (OCT 2014)CONTRACT CLAUSES52.212-4 -- CONTRACT TERMS AND CONDITIONS -- COMMERCIAL ITEMS (MAY 2015)Addendum to 52.212-4 (Local Clause (LC) 5003The following policy applies only if the contractor will be on the Government installation for more than thirty (30) days.(v) Policy for Reporting Incidents of Sexual Assault and Sexual Harassment under the Sexual Assault Prevention and Response Program (SHARP). The contractor shall comply with OTSG/MEDCOM Policy Memo 13-062, Policy for Reporting Incidents of Sexual Assault and Sexual Harassment under the Sexual Assault Prevention and Response Program (SHARP), 12 Nov 2013. The SHARP reporting requirements apply only to knowledge obtained by contractor personnel while performing services under this contract.The contractor shall require all Contract Service Providers (CSP) with knowledge of an incident of sexual assault occurring on a Government facility, to include a Government leased facility, where the contractor is providing services under this contract, to report the incident to the contractor who shall immediately (within 24 hours) report the incident in writing to the government's COR. All incidents shall be reported whether they involve contractor personnel or Government personnel, or other individuals.The contractor shall require all CSPs with knowledge of an incident of sexual harassment occurring on a Government facility, to include a Government leased facility, where the contractor is providing services under this contract, to report the incident to the contractor who shall immediately (within 24 hours) report the incident in writing to the government's COR. All incidents shall be reported whether they involve contractor personnel or Government personnel, or other individuals.(w) The non-FAR Part 12 discretionary FAR, DFARS, AFARS, and LOCAL clauses included herein are incorporated into this contract either by reference or in full text. If incorporated by reference, see clause 52.252-2 for locations where full text can be found. Also, the full text of a clause may be accessed electronically at this/these address(es): http://farsite.hill.af.mil/ https://acquisition.gov/far/index.html(End of Addendum to 52.212-4)52.203-3 -- GRATUITIES (APR 1984) 52.203-6 -- RESTRICTIONS ON SUBCONTRACTOR SALES TO THE GOVERNMENT (SEP 2006) ALTERNATE I (OCT 1995) 52.203-12 -- LIMITATION ON PAYMENTS TO INFLUENCE CERTAIN FEDERAL TRANSACTIONS (OCT 2010) 52.203-17 -- CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS (APR 2014) 52.204-4 -- PRINTED OR COPIED DOUBLE-SIDED ON POSTCONSUMER FIBER CONTENT PAPER (MAY 2011)52.204-7 - SYSTEM FOR AWARD MANAGEMENT (OCT 2016)52.204-10 -- REPORTING EXECUTIVE COMPENSATION AND FIRST-TIER SUBCONTRACT AWARDS (OCT 2015)52.204-21 - BASIC SAFEGUARDING OF COVERED CONTRACTOR INFORMATION SYSTEMS (JUN 2016)52.209-6 -- PROTECTING THE GOVERNMENT'S INTEREST WHEN SUBCONTRACTING WITH CONTRACTORS DEBARRED, SUSPENDED, OR PROPOSED FOR DEBARMENT (OCT 2015)52.209-9 - UPDATES OF PUBLICLY AVAILABLE INFORMATION REGARDING RESPONSIBILITY MATTERS (JUL 2013)52.219-4 -- NOTICE OF PRICE EVALUATION PERFERENCE FOR HUBZONE SMALL BUSINESS CONCERNS (OCT 2014) 52.219-8 -- UTILIZATION OF SMALL BUSINESS CONCERNS (OCT 2014)52.222-3 -- CONVICT LABOR (JUN 2003)52.222-19 -- CHILD LABOR-COOPERATION WITH AUTHORITIES AND REMEDIES (JAN 2014)52.222-21 -- PROHIBITION OF SEGREGATED FACILITIES (APR 2015) (EEO)52.222-50 -- COMBATING TRAFFICKING IN PERSONS (MAR 2015) 52.223-3 - HAZARDOUS MATERIAL IDENTIFICATION AND MATERIAL SAFETY DATA (JAN 1997)52.223-5 -- POLLUTION PREVENTION AND RIGHT-TO-KNOW INFORMATION (MAY 2011)52.223-18 -- ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT MESSAGING WHILE DRIVING (AUG 2011)52.225-13 -- RESTRICTIONS ON CERTAIN FOREIGN PURCHASES (JUN 2008)52.228-5 -- INSURANCE -- WORK ON A GOVERNMENT INSTALLATION (JAN 1997)52.232-18 -- AVAILABILITY OF FUNDS (APR 1984) 52.232-33 -- PAYMENT BY ELECTRONIC FUNDS TRANSFER-SYSTEM FOR AWARD MANAGEMENT (JUL 2013)52.232-39 -- UNENFORCEABILITY OF UNAUTHORIZED OBLIGATIONS (JUN 2013)52.232-40 -- PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESS SUBCONTRACTORS (DEC 2013)52.233-3 -- PROTEST AFTER AWARD (AUG 1996)52.233-4 -- APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM (OCT 2004)52.237-2 -- PROTECTION OF GOVERNMENT BUILDINGS, EQUIPMENT, AND VEGETATION (APR 1984)52.237-3 -- CONTINUITY OF SERVICES (JAN 1991)52.242-13 -- BANKRUPTCY (JUL 1995) 252.203-7000 -- REQUIREMENTS RELATING TO COMPENSATION OF FORMER DOD OFFICIALS (SEP 2011)252.203-7002 -- REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS (SEP 2013)252.204-7003 -- CONTROL OF GOVERNMENT PERSONNEL WORK PRODUCT (APR 1992)252.209-7004 -- SUBCONTRACTING WITH FIRMS THAT ARE OWNED OR CONTROLLED BY THE GOVERNMENT OF A TERRORIST COUNTRY (OCT 2015)252.225-7012 -- PREFERENCE FOR CERTAIN DOMESTIC COMMODITIES (FEB 2013)252.225-7021 -- TRADE AGREEMENTS (OCT 2015)252.225-7036 - BUY AMERICAN-FREE TRADE AGREEMENTS-BALANCE OF PAYMENTS PROGRAM (NOV 2014)252.225-7048 -- EXPORT CONTROLLED ITEMS (JUN 2013)252.232-7003 -- ELECTRONIC SUBMISSION OF PAYMENT REQUESTS AND RECEIVING REPORTS (JUN 2012)252.232-7006 -- WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (MAY 2013) 252.232-7010 -- LEVIES ON CONTRACT PAYMENTS (DEC 2006)52.209-10 -- PROHIBITION ON CONTRACTING WITH INVERTED DOMESTIC CORPORATIONS (DEC 2014)52.219-28 -- POST-AWARD SMALL BUSINESS PROGRAM REREPRESENTATION (JUL 2013)52.252-2 -- CLAUSES INCORPORATED BY REFERENCE (FEB 1998)52.252-6 -- AUTHORIZED DEVIATIONS IN CLAUSES (APR 1984) (Insert "DoD FAR Supplement (48 CFR Chapter 2)" in paragraph (b))252.203-7999 -- PROHIBITION ON CONTRACTING WITH ENTITIES THAT REQUIRE CERTAIN INTERNAL CONFIDENTIALITY AGREEMEMNTS (DEVIATION 2015-O0010) (FEB 2015)252.204-7012 -- SAFEGUARDING OF UNCLASSIFIED CONTROLLED TECHNICAL INFORMATION (NOV 2013)252.211-7003 -- ITEM UNIQUE IDENTIFICATION AND VALUATION (DEC 2013)252.244-7000 -- SUBCONTRACTS FOR COMMERCIAL ITEMS (JUN 2013)252.247-7023 -- TRANSPORTATION OF SUPPLIES BY SEA (APR 2014) Invoicing, Receipt, Acceptance and Property Transfer (iRAPT) - formerly known as WAWFiRAPT is the authorized method to electronically process vendor request for payment. This application allows DOD vendors to submit and track Invoices and Receipt/Acceptance documents electronically. Contractor shall (i) register to use iRAPT at https://wawf.eb.mil and (ii) ensure an electronic business point of contract (POC) is designated in the System for Award Management at https://www.sam.gov within ten (10) calendar days after award of this contract/order.iRAPT Instructions:Questions concerning payments should be directed to the Defense Finance and Accounting Service (DFAS) location listed in Block 18a of your purchase order/contract. Please have your purchase order/contract number ready when calling about payments.You can easily access payment and receipt information using the DFAS web site at http://www.dfas.mil/money/vendor . Your purchase order/contract number or invoice number will be required to inquire status of your payment.The following codes and information will be required to assure successful flow of iRAPT documents.Foreign Vendors will submit banking information in the Comments Tab of the iRAPT invoice.TYPE OF DOCUMENT [X the appropriate block]___ Invoice (Contractor Only)___ Invoice and Receiving Report (COMBO)___ Invoice as 2-in-1 (Services Only)___ Receiving Report (Government Only)CAGE CODE:ISSUE BY DODAAC: W91YTZADMIN BY DODAAC: W91YTZINSPECT BY DODAAC: W37XTSACCEPT BY DODAAC: W37XTSSHIP TO DODAAC: W37XTSPAYMENT OFFICE FISCAL STATION CODE:EMAIL POINTS OF CONTACT LISTING: (Use Group e-mail accounts if applicable)INSPECTOR Primary: Alternate: ACCEPTOR Primary: Alternate:RECEIVING OFFICE POC: Primary: Alternate:CONTRACT ADMINISTRATOR/ SPECIALIST: valerie.j.deveaux.civ@mail.mil DSN: Comm: - Fax:CONTRACTING OFFICER: See Block 31b on SF1449 for email address.ADDITIONAL CONTACT:Any modification requests must be in writing and submitted to:ADMIN DODAAC.(End) HIPPA (LC 5001) STATEMENT OF WORKDESCRIPTION/SPECIFICATIONS/WORK STATEMENTAudio Care System Upgrade1. GENERAL:1.1. Scope of Work. The contractor shall furnish all supplies, materials, and training necessary for adding additional functionality to the existing Audiocare Modular System at Moncrief Army Health Clinic, Fort Jackson, SC.1.2. Information herein concerning the equipment to be serviced is furnished from the best available source. The Contractor is required to have all necessary access to all equipment diagnostic tools and or software (i.e. passwords). However, this shall not relieve the Contractor of the responsibility to arrange for a site visit for the installation and to become thoroughly familiar with the conditions under which the work is to be performed.2. CONTRACTOR PERSONNEL: For the purpose of this contract, the term "Contractor "Personnel" applies to all Contractor employees, subcontractor employees, or any other person(s) acting for or on behalf of the Contractor to perform work on this contract.3. CONTRACTOR EMPLOYEES: General Qualifications: Contractor employees shall be trained, qualified, certified and/or licensed to perform services required for this contract. The contractor shall maintain records of training qualifications, certifications, and licenses and provide them to the Contracting Officer or Contracting Officer Representative upon request. The Contractor shall ensure that employees remain fully qualified to perform work under this contract. The Contractor shall maintain the work force in such a manner as to ensure that employees remain fully qualified. The Contractor shall only employ persons able to speak, read, write, and understand English for those positions interacting with Government personnel, and where English is used or essential to provide the product, record, data, information, or service. Certificates/licenses/training shall be maintained in a current status at all times while performing services under this contract. This expense shall be borne by the contractor.3.1. All work shall be performed in a professional manner by an authorized service representative. The service representative shall be manufacturer trained and have no less than 24 months' work experience on the equipment listed or on units of similar make and model. The Contractor shall furnish training certificates to the Contracting Officer Representative for all on-site service representatives prior to the onset of any repair or service. If any deficiencies are found due to negligence of the service representative, the Contractor shall be required to correct the deficiency to a fully operational status in accordance with manufacturer specifications at no additional cost to the US Government. 3.2. Point of Contact. Within 5 days after award, the contractor shall designate, in writing, and provide to Contracting Officer Representative the name, email address, and telephone number of the point of contact for all actions on this requirement.4.1. NONPERSONAL SERVICES: This contract is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract's terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees.5. SECURITY REQUIREMENTS: In accordance with (IAW) Army Regulation 525-13, paragraph 5-19, all contractors shall undergo a verification process to determine the trustworthiness and suitability prior to being granted access to Federal property. Limited access with escort may be granted (at the installation's discretion) for an interim period while investigations are being conducted. 5.1. ACCESS AND GERENAL PROTECTION/SECURITY POLICY AND PROCEDURES5.2. Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.5.3. For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.5.4. Entry to the installation requires the following: current vehicle registration, proof of insurance, valid driver's license for the vehicle driver, and picture identification for other personnel. The Government will not be responsible for damages due to delay/stoppages caused by failure to comply. Contractors may be required to physically sign in at Iraqi Freedom, Gas Alley, or WSAAF Gates for entry unless they have a DoD issued ID card or participate in RAPIDGate.5.5. Search and Control: Fort Jackson is a controlled access post. All vehicles and personnel are subject to search and seizure of contraband and/or unauthorized Government property. Contractor vehicles (Contractor-owned and personal), Contractor employees, and their personal property shall be subject to searches and seizure of contraband and/or unauthorized Government property upon entering or leaving the Installation. The search and seizure provisions of AR 190-16 shall apply to Contractor personnel entering or leaving Fort Jackson.6. DEFINITIONS AND ACRONYMS6.1. DEFINITIONS: The definitions set forth below are those unique to this contract. Definitions for technical terms or words that are included in this contract can be found in the technical documents referenced in the individual functional areas of the PWS. The definitions provided below are oriented to Fort Jackson's PWS. In many cases, definitions are specific by situation. The listing of definitions is not all-inclusive, but it has been derived from official publications (e.g., regulations and technical manuals) when available. Acceptable Quality Level (AQL): The AQL is a designated value (percent) of defective outcomes/service that the Government indicates will be accepted using acceptable sampling techniques and procedures. Alternate Contracting Officer's Representative (ACOR): An alternate individual from the functional activity appointed by the Contracting Officer and delegated specific authority to monitor contract performance and to perform specific contract administration functions in the absence of the COR. Business Day: Monday tough Friday, except for government recognized holidays and days the Fort Jackson installation has been closed for all but emergency business. Contracting Officer (KO): An individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.Contracting Officer's Representative (COR): An individual from the functional activity appointed by the Contracting Officer and delegated specific authority to monitor contract performance and to perform specific contract administration functions.Defective Service: A unit of service, which contains one or more defects and does not conform to specified requirements.Federal Acquisition Regulation (FAR): Provides uniform policies and procedures for acquisitions by executive agencies of the federal Government.Government Furnished Property: All tangible property of Government furnished to Contractor.Performance Standard: A measurable output or result associated with the performance-based description of a requirement found in the PWS.Quality Control: Those actions taken by the Contractor to control the in-process performance of goods or services to ensure that contract quality standards are met.Quality Assurance Surveillance Plan (QASP): An organized written document used by the Government for quality assurance surveillance.7. ACRONYMS. For the purpose of the resultant contract, the acronyms listed below shall apply:CFR Code of Federal RegulationsDA Department of the ArmyDA Cir Department of the Army CircularDA Pam Department of the Army PamphletDEC Department of Environmental ConservationGFP Government Furnished PropertyMSDS Material Safety Data SheetsNYSDEC New York State Department of Environmental Conservation8. GOVERNMENT FURNISHED PROPERTY (GFP)8.1. GENERAL: This section describes those items that will be furnished by the Government to the Contractor for performance of the requirements of this contract. The Contractor shall not make use of any property or services described in this section for any purpose other than performing the requirements of this contract. The Contractor shall be required to reimburse the Government for lost, damaged, or misappropriated property for which Contractor personnel are responsible.8.1. FEDERAL HOLIDAYS: Beyond the observance of Federal Holidays or uniquely occurring national events, the Contractor may observe other dates of public or religious significance; however, the occurrence and observation of such shall not relieve the Contractor from full performance of any contract requirement. Federal Holidays are as follows:New Year's Day 1 JanuaryMartin Luther King Day Third Monday in JanuaryPresident's Day Third Monday in FebruaryMemorial Day Last Monday in MayIndependence Day 4 JulyLabor Day First Monday in SeptemberColumbus Day Second Monday in OctoberVeteran's Day 11 NovemberThanksgiving Day Fourth Thursday in NovemberCistmas Day 25 December9. CONTRACTOR-FURNISHED ITEMS AND SERVICES9.1. GENERAL: With the exception of items specifically identified as Government furnished in Part 3, the Contractor shall furnish all supplies, equipment and labor necessary to perform the requirements of this contract.9.2. RESOURCES. Unless otherwise stated, the Contractor will furnish all labor, supervision, equipment, materials, and supplies necessary to perform the services as required by the contract.9.3. PERMITS, TAXES, LICENSES, ORDINANCES, and REGULATIONS: The Contractor shall, at his own expense, obtain all necessary permits, give all notices, pay all license fees and applicable taxes, comply with municipal, State, and Federal laws, ordinances, rules and regulations applicable to the business carried on under this contract. 9.4. CONTRACTOR OWNED PROPERTY:9.4.1. Condition of Property: All property utilized on this contract shall be in an operable condition and shall meet all applicable Federal, State, Local, and requirements for its operation. Equipment shall also have complete and intact all design and safety features as if they were new excluding the appearance of fair wear and tear on the equipment.9.4.2. Operation: All Contractor owned equipment shall be operated according to applicable Federal, State, Local, and Installation laws and regulations as they apply to the equipment. This includes the requirement that Contractor personnel shall be adequately trained and possesses all necessary licenses, certification, or other required documents to operate the equipment.10. SPECIFIC TASKS10.1. GENERAL: 10.2. SPECIFIC TASKS: The contractor will provide coverage for Software Support that covers software patches required to keep the AudioCARE applications operational.Includes voice recordings to accommodate site changes such as hours of operation, telephone exchanges and operations procedures or promotions.10.3 Provide 24-hour, 7 days week coverage for Emergency Support.10.4 Updates to existing user documents and training aids.10.5 Provide voice and text medication updates for AudioRxINFO and WebRxINFO usage.10.6 The contractor shall be responsible for any deficiencies that are found due to negligence due to service representative error, the Contractor shall be required to correct the deficiency to a fully operational status in accordance with the terms of the License Renewal Maintenance and Support Services (MSS).10.7 The Contractor shall only accept calls for service/repairs from the Contracting Officer Representative (COR) or his/her authorized designated representative.10.8. Prior to and upon completion of "any" scheduled or unscheduled service, the Contractor service representative must report to the COR or his/her designated representative during normal duty hours of 0700-1600.Moncrief Army Health ClinicInformation Management DivisionFort Jackson, SC 29206The Contractor's representative shall sign in/sign out on visitor's log and will be issued/shall turn in a temporary visitor's badge. On the day services (scheduled and/or unscheduled) are completed the Contractor's service technician shall prepare and initial a legible service report and present it to the COR or his/her authorized designated representative for signature. This report will include the following information:(1) Services performed(2) What systems or components failed (reason for call)(3) Start date/time(4) Completion date/time(5) Name of service technician(6) Part Numbers, quantities and prices of replaced parts(7) Travel time(8) Repair time(9) Travel, repair and parts costsIn the event that all the necessary information is not available to the service technician at the time of completion of service, the initial service report shall include all information available. The Contractor shall email or fax the remainder of the required information to the following address within 10 days after completion of services:10.9. The following items are covered in this Maintenance Contract:(1) AudioCONTACT(2) TM-CANCEL(3) AudioRXINFO(4) TM-REMINDER(5) AudioINQUIRY(6) TM-COMMUNICATOR(7) TM-CANCEL(8) ACS-TM-Base10.10. The Contractor "shall" obtain authorization from the Chief, Equipment Management Branch or authorized representative prior to starting "any" repair that is attributed to instrument abuse and/or instrument misuse, theft, neglect, fire and anything else not covered in this contract. If these types of repairs are performed without the prior approval of the Chief Equipment Management Branch or his authorized representative, the US Government shall not pay the contractor. If approved, a separate purchase order shall be issued prior to the performance.10.11. Contracted services are to be performed during the month(s) covered by this contract.10.12. The Contractor shall provide 24/7 technical phone support. The Contractor shall work with the Government to determine and resolve all issues. If on-site support is required, the Contractor shall notify the Contracting Officers Representative (COR). On-site technical support requires a written modification to this contract. Only the Contracting Officer can authorize a modification to this contract.10.13. The Government and the Contractor's service representative shall exchange hazard communication information before the commencement of any repair.10.14. When required, the Contractor's service representative shall comply with the Office of Safety and Health Administration lockout/tag-out standards while performing maintenance on equipment.10.15. Contractor's service representative shall be factory trained and have a minimum of two years of experience working on the contracted equipment.10.16. Contractor shall furnish all software upgrades issued by the equipment manufacturer.10.17. Contractor shall have access to all necessary diagnostic software (if applicable).10.18. Contractor shall use only new or OEM refurbished repair parts.10.19. Required forms and extracts from pertinent directives shall be furnished to the Contractor's service representative by the Government. 11. OPERATING SYSTEM VIABILITY: When a total system is contracted for, the Contractor is responsible for ensuring that in the event of published operating system obsolescence, the Contractor shall upgrade to a viable operating system if available. The service shall be covered under this contract. In keeping with this service contract, labor for this service shall be at no additional cost. Required purchase information shall be furnished for all necessary parts and/or software required to complete the upgrade. The Contractor shall ensure all calculations are accurate and successful in the event of an operating system upgrade. The prime Contractor is responsible for their subcontractor's products and services provided under this contract.End of Performance Work Statement52.212-5 -- CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS -- COMMERCIAL ITEMS (JUL 2014) (DEVIATION 2013-O0019)
W91YTZ-17-T-0361 Department of the Army Medical Command
8/29/17, 11:09 AM