Help desk (senior) sppt. Svcs.

Ended Definitive Contract Awarded Last action

Contract number
HQ003420C0147
Awardee
Awarding agency
Obligated
$8,707,739

Award facts

Opportunity
Contract value 39% obligated
  • $9,410,343.63 Current, with exercised options
  • $22,454,544.71 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Office of the Secretary of Defense Department of Defense
Set-aside
Service-Disabled Veteran-Owned Small Business
Competition
Full and Open Competition after exclusion of sources · 11 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Washington, VA 20301, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00011 -$702,605
Other Administrative Action P00010 · System administration support services -$307,165
Supplemental Agreement for work within scope P00009 $160,000
Supplemental Agreement for work within scope P00008 · Other direct cost (ODC) $1,003,024
Supplemental Agreement for work within scope P00007 · Help desk (senior) sppt. Svcs.EO14042 $0
Exercise an Option P00006 $4,249,173
Supplemental Agreement for work within scope P00005 $239,999
Supplemental Agreement for work within scope P00004 $29,485
Supplemental Agreement for work within scope P00003 · Information technology sppt. Svcs. $78,640
Supplemental Agreement for work within scope P00002 $0
Other Administrative Action P00001 $0
Original award $3,957,187
Show all 12

About this award

On September 30, 2020, the Office of the Secretary of Defense awarded a $22.5 million firm fixed-price definitive contract to Ironclad Technology Services LLC, a Service-Disabled Veteran-Owned Small Business headquartered in Arlington, Virginia. The contract, which extends through September 29, 2025, covers help desk and system administration support services to be performed in Washington, Virginia. This award emerged from a pre-solicitation opportunity posted in March 2019 seeking comprehensive IT support services for the Office of Military Commissions, including system administration, service desk support, cybersecurity, web technologies, and network engineering across National Capital Region locations and Naval Station Guantanamo Bay, Cuba. Ironclad was selected to succeed incumbent contractors and provide these mission-critical support services to federal agencies.

Ironclad Technology Services has subcontracted portions of the work to two specialized vendors: Netcentrics Corporation, which was awarded a subcontract on October 30, 2020 to provide help desk, system administration, and IT services for up to five full-time equivalent employees; and Gcyber LLC, which was awarded a subcontract on October 27, 2020 to deliver help desk support for approximately two full-time equivalent employees. This contract leverages Ironclad's established capabilities in federal IT service delivery and its positioning as a strategic technology partner to the Department of Defense, supported by multiple subcontractor relationships with recognized leaders in enterprise IT services and cybersecurity.

Quick answers

Who was awarded contract HQ003420C0147?

HQ003420C0147 was awarded to Ironclad Technology Services LLC by Washington Headquarters Service (Department of Defense) on September 30, 2020.

How much is contract HQ003420C0147 worth?

The government has obligated $8,707,739 on HQ003420C0147. Its current value, with exercised options, is $9,410,344. Its potential value, with all options, is $22,454,545.

Which agency awarded contract HQ003420C0147?

Washington Headquarters Service (Department of Defense) awarded HQ003420C0147, with funding from Office of the Secretary of Defense (Department of Defense).

Was contract HQ003420C0147 competed?

The extent of competition for HQ003420C0147 was full and open competition after exclusion of sources. The government received 11 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.

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