Prime help desk support services
Ended Definitive Contract Awarded Last action
- Contract number
- 75D30122C13449
- Awardee
-
Index Analytics LLC UEI QYFPCDC4JMC5
- Awarding agency
-
CDC Pittsburgh
Centers for Disease Control and Prevention, Department of Health and Human Services
- Obligated
- $1,910,559
Award facts
- Opportunity
-
- 75D30122R72210 Solicitation number
- Contract value 99% obligated
- $1,934,558.52 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541511 Custom Computer Programming Services
- Set-aside
- 8(a) Sole Source
- Competition
- Not Available for Competition · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- Atlanta, GA 30345, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | -$24,000 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $968,463 | |
| Supplemental Agreement for work within scope | $24,000 | |
| Original award | $942,095 |
About this award
This is a sole source 8(a) contract award by the Centers for Disease Control and Prevention (CDC) to Index Analytics LLC, a minority-owned small business, for Prime Help Desk Support Services. The contract has a ceiling value of $1,934,558.52 and a completion date of May 3, 2024.
Index Analytics, which is certified as an 8(a) Program Participant by the Small Business Administration, will provide a range of help desk services including responding to inquiries, providing first-line issue resolution, escalating tickets, and maintaining a knowledge base. Aurotech LLC, a small business IT consulting firm, has been awarded a subcontract to deliver the help desk services. This contract award is part of Index Analytics' broader portfolio of federal contracts, which includes Indefinite Delivery Vehicles (IDVs) such as a $500 million Blanket Purchase Agreement with the Centers for Medicare and Medicaid Services and an 8(a) STARS III Government-Wide Acquisition Contract.
Quick answers
Who was awarded contract 75D30122C13449?
75D30122C13449 was awarded to Index Analytics LLC by CDC Pittsburgh (Centers for Disease Control and Prevention) on May 4, 2022.
How much is contract 75D30122C13449 worth?
The government has obligated $1,910,559 on 75D30122C13449. Its current value, with exercised options, is $1,934,559.
Was contract 75D30122C13449 competed?
The extent of competition for 75D30122C13449 was not available for competition. The government received 1 offer. It was set aside: 8(a) Sole Source.
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